Description

HR Communication: Structuring Messages, Leading Meetings and Convincing Audiences

Two days to address technical HR topics in front of employees who never asked to hear them

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Announcing a reorganisation at a company-wide meeting, running a session on the employee benefits scheme, presenting the annual learning plan to managers: the HR function often speaks to audiences with little appetite for the subject. Technical content lands badly and questions drift towards topics that were never on the agenda.

These 14 hours focus on speaking to internal audiences and on the written communication that follows. Participants structure their message around what the audience must remember, work on voice and nerves, learn to handle a hostile question in front of a group, then draft the follow-up communication. All exercises are performed in front of the group.

Learning objectives

  • Structure a message around what the audience must remember
  • Translate regulatory information into clear and accessible language
  • Lead a group information meeting and manage the discussion
  • Respond to a hostile question asked in front of a group
  • Draft the internal communication that follows the spoken message

What makes this programme different

Each participant speaks on a topic from their own day-to-day work from the first half-day
Simulated meetings with participants tasked with derailing the discussion
A systematic move from spoken to written communication on the same topic

Programme

1Building the Message

Audience objective and narrative thread

  • Defining what the audience must remember and do
  • Adapting the message to managers
  • employees
  • internal committees
  • Translating a technical text into accessible language
  • Building a plan structured in three stages

2Delivering with Presence

Voice | eye contact | managing nerves

  • Breathing
  • pace and volume according to room size
  • Eye contact and use of the space
  • Managing signs of nervousness before and during delivery
  • Measured use of projected slides

3Leading a Meeting

Framing | discussion | disruption

  • Opening that sets the framework and the time allocated to discussion
  • Distributing speaking time within a large group
  • Handling a hostile or off-topic question
  • How to react when a meeting turns into conflict

4Following Up in Writing

Memos | messages and materials

  • Drafting a short internal memo free of ambiguity
  • Choosing the channel according to urgency and sensitivity
  • Aligning the spoken briefing with the written message
  • Proofreading to remove anything open to interpretation

Who is it for

HR managers · HR officers · learning and development officers · HR administrators required to speak in front of employees or managers.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.