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Description

Email Overload: Sort, Process and Keep Your Inbox Under Control

Apply a sorting method that brings your inbox back to a manageable volume every day

  • 0.43 days — 3 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

The inbox keeps overflowing. Important messages get lost between copied-in threads and endless reply chains. Every time you open your mailbox, the same hesitation returns: where to start and what to do with everything else.

Three hours to apply a simple sorting method, automate what can be automated and adopt a filing approach that holds over time. This short format moves straight into practice on your own work mailbox.

Learning objectives

  • Sort incoming messages according to the action they require
  • Deal immediately with anything that takes less than two minutes
  • Set up automatic filing rules suited to your activity
  • Keep your inbox volume stable from one week to the next

What makes this programme different

Direct hands-on practice on the participant's own work mailbox
Automatic filing rules configured during the session
A four-decision sorting method you can apply from the very first inbox review

Programme

1Taking Back Control of the Inbox

Clearing the backlog before installing a method

  • Measuring the volume received and how it is evolving
  • Distinguishing messages that require action from the rest
  • Clearing the backlog without rereading everything
  • Deciding on a rule for messages received in copy

2One Decision per Message

Process file delegate or delete

  • Applying an immediate-action rule for short messages
  • Turning a message into a dated task
  • Delegating with a clearly stated expectation
  • Archiving without multiplying folders

3Automate and Sustain

Whatever repeats can be configured

  • Creating automatic sorting rules
  • Using search and labels rather than a folder tree
  • Reducing the volume received at source
  • Setting a weekly review appointment

Who is it for

Anyone receiving a high volume of emails and looking for a stable processing method.

Prerequisites

No prerequisites

Dates & locations

12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.