{"id":5395,"date":"2026-09-23T18:14:15","date_gmt":"2026-09-23T18:14:15","guid":{"rendered":"https:\/\/mpf-academy.ae\/programme\/responsable-experience-client-cartographier-mesurer-et-ameliorer-les-parcours\/"},"modified":"2026-09-24T10:28:18","modified_gmt":"2026-09-24T10:28:18","slug":"responsable-experience-client-cartographier-mesurer-et-ameliorer-les-parcours","status":"publish","type":"product","link":"https:\/\/mpf-academy.ae\/fr\/programme\/responsable-experience-client-cartographier-mesurer-et-ameliorer-les-parcours\/","title":{"rendered":"Responsable exp\u00e9rience client : cartographier, mesurer et am\u00e9liorer les parcours"},"content":{"rendered":"<div class=\"mpfa\" id=\"mpfa-top\">\n\n\t<nav class=\"mpfa-crumbs\" aria-label=\"Fil d\u2019Ariane\">\n\t\t<a href=\"https:\/\/mpf-academy.ae\/fr\/\">Accueil<\/a>\n\t\t<span aria-hidden=\"true\">\u203a<\/span>\n\t\t<a href=\"https:\/\/mpf-academy.ae\/fr\/programmes\/\">Programmes<\/a>\n\t\t\t\t\t<span aria-hidden=\"true\">\u203a<\/span>\n\t\t\t<a href=\"https:\/\/mpf-academy.ae\/fr\/academy\/vente-et-experience-client\/\">Vente et exp\u00e9rience client<\/a>\n\t\t\t\t<span aria-hidden=\"true\">\u203a<\/span>\n\t\t<span class=\"mpfa-crumbs-here\">Responsable exp\u00e9rience client : cartographier, mesurer et am\u00e9liorer les parcours<\/span>\n\t<\/nav>\n\n\t<header class=\"mpfa-hero\">\n\t\t\n\t\t<h1 class=\"mpfa-title\">Responsable exp\u00e9rience client : cartographier, mesurer et am\u00e9liorer les parcours<\/h1>\n\n\t\t\t\t\t<p class=\"mpfa-lede\">Piloter l&#039;exp\u00e9rience r\u00e9ellement v\u00e9cue par le client sur l&#039;ensemble de son parcours, et non sur un seul point de contact<\/p>\n\t\t\n\t\t<ul class=\"mpfa-facts\">\n\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg>3 jours \u2014 21 h<\/li>\n\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"12\" rx=\"2\"\/><path d=\"M8 20h8M12 16v4\"\/><\/svg>Pr\u00e9sentiel ou \u00e0 distance<\/li>\n\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 20V10M10 20V4M16 20v-8M22 20V7\"\/><\/svg>Tous niveaux<\/li>\n\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M16 19v-1a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v1\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 19v-1a4 4 0 0 0-3-3.87\"\/><\/svg>Jusqu\u2019\u00e0 6 participants<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t<\/header>\n\n\t<nav class=\"mpfa-anchors\" aria-label=\"Sections\">\n\t\t<div class=\"mpfa-anchors-in\">\n\t\t\t\t\t\t\t<a href=\"#mpfa-objectives\" data-target=\"mpfa-objectives\">Objectifs<\/a>\n\t\t\t\t\t\t\t<a href=\"#mpfa-programme\" data-target=\"mpfa-programme\">Programme<\/a>\n\t\t\t\t\t\t\t<a href=\"#mpfa-audience\" data-target=\"mpfa-audience\">Public concern\u00e9<\/a>\n\t\t\t\t\t\t\t<a href=\"#mpfa-sessions\" data-target=\"mpfa-sessions\">Dates et lieux<\/a>\n\t\t\t\t\t\t\t<a href=\"#mpfa-practical\" data-target=\"mpfa-practical\">Informations pratiques<\/a>\n\t\t\t\t\t<\/div>\n\t<\/nav>\n\n\t<div class=\"mpfa-grid\">\n\n\t\t<main class=\"mpfa-main\">\n\n\t\t\t\t\t\t\t<div class=\"mpfa-intro\">\n\t\t\t\t\t\t\t\t\t\t\t<p>L&#039;exp\u00e9rience client se d\u00e9grade rarement \u00e0 un seul endroit. Elle se joue dans les passages de relais entre services, dans les d\u00e9lais invisibles pour l&#039;entreprise mais p\u00e9nibles pour le client, et dans des promesses faites en amont que l&#039;exploitation ne tient pas. Chaque direction mesure sa propre performance sans que personne ne regarde le parcours de bout en bout.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p>Trois jours pour tenir ce r\u00f4le transverse : cartographier les parcours r\u00e9els, organiser l&#039;\u00e9coute client, prioriser les irritants et conduire des chantiers qui d\u00e9passent son p\u00e9rim\u00e8tre hi\u00e9rarchique. Le travail porte sur un parcours apport\u00e9 par chaque participant.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<section class=\"mpfa-card mpfa-objectives\" id=\"mpfa-objectives\">\n\t\t\t\t\t<h2>Objectifs p\u00e9dagogiques<\/h2>\n\t\t\t\t\t<ul class=\"mpfa-ticks\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m20 6-11 11-5-5\"\/><\/svg><span>Cartographier un parcours client r\u00e9el avec ses points de contact et ses ruptures<\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m20 6-11 11-5-5\"\/><\/svg><span>Organiser un dispositif d&#039;\u00e9coute combinant retours spontan\u00e9s et enqu\u00eates<\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m20 6-11 11-5-5\"\/><\/svg><span>Identifier et hi\u00e9rarchiser les irritants selon leur effet sur le client<\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m20 6-11 11-5-5\"\/><\/svg><span>Concevoir des actions d&#039;am\u00e9lioration associant plusieurs directions<\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m20 6-11 11-5-5\"\/><\/svg><span>Mesurer les effets d&#039;une action sur l&#039;exp\u00e9rience r\u00e9ellement v\u00e9cue<\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m20 6-11 11-5-5\"\/><\/svg><span>Mobiliser des interlocuteurs sur lesquels on n&#039;a aucune autorit\u00e9 hi\u00e9rarchique<\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/section>\n\t\t\t\n\t\t\t\t\t\t\t<section class=\"mpfa-strengths\">\n\t\t\t\t\t<h2>Les points forts<\/h2>\n\t\t\t\t\t<div class=\"mpfa-strength-grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mpfa-strength\">Chaque participant cartographie un parcours de son organisation pendant la formation<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mpfa-strength\">Les irritants sont prioris\u00e9s \u00e0 partir de verbatims clients r\u00e9els apport\u00e9s par le groupe<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mpfa-strength\">Une note de cadrage de chantier transverse est r\u00e9dig\u00e9e en fin de session<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\n\t\t\t\t\t\t\t<section class=\"mpfa-programme\" id=\"mpfa-programme\">\n\t\t\t\t\t<h2>Programme<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"mpfa-module\">\n\t\t\t\t\t\t\t<h3><span class=\"mpfa-num\">1<\/span>Situer le r\u00f4le et son p\u00e9rim\u00e8tre<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-sub\">Un r\u00f4le transverse sans autorit\u00e9 directe<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"mpfa-bullets\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Distinguer exp\u00e9rience client<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>relation client et satisfaction<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Positionner la fonction face au marketing<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>aux op\u00e9rations et au service client<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Identifier ses interlocuteurs et ses marges de man\u0153uvre<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Formuler la promesse client port\u00e9e par l&#039;organisation<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<aside class=\"mpfa-note mpfa-note--navy\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"mpfa-note-kind\">\u00c0 retenir<\/span>\n\t\t\t\t\t\t\t\t\t\t<p>L&#039;exp\u00e9rience client se construit dans les interstices entre services plus que dans chaque service pris isol\u00e9ment.<\/p>\n\t\t\t\t\t\t\t\t\t<\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"mpfa-module\">\n\t\t\t\t\t\t\t<h3><span class=\"mpfa-num\">2<\/span>Cartographier les parcours clients<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-sub\">D\u00e9crire ce que vit le client et non ce que pr\u00e9voit le processus<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"mpfa-bullets\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>D\u00e9limiter le parcours \u00e0 \u00e9tudier et ses \u00e9tapes<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Recueillir la mati\u00e8re aupr\u00e8s des \u00e9quipes et des clients<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Rep\u00e9rer les points de contact<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>les ruptures et les efforts impos\u00e9s au client<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Repr\u00e9senter le parcours dans un format lisible par la direction<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Distinguer parcours pr\u00e9vu et parcours r\u00e9ellement v\u00e9cu<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<aside class=\"mpfa-note mpfa-note--navy\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"mpfa-note-kind\">Atelier<\/span>\n\t\t\t\t\t\t\t\t\t\t<p>Chaque participant construit la cartographie d&#039;un parcours de son organisation.<\/p>\n\t\t\t\t\t\t\t\t\t<\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"mpfa-module\">\n\t\t\t\t\t\t\t<h3><span class=\"mpfa-num\">3<\/span>\u00c9couter et mesurer<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-sub\">Faire remonter la voix du client sans la d\u00e9former<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"mpfa-bullets\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Combiner enqu\u00eates<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>retours spontan\u00e9s et signaux op\u00e9rationnels<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Construire un questionnaire court et exploitable<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Exploiter les verbatims au-del\u00e0 de la note chiffr\u00e9e<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\u00c9viter les biais de collecte les plus courants<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Restituer les r\u00e9sultats aux \u00e9quipes concern\u00e9es<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<aside class=\"mpfa-note mpfa-note--navy\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"mpfa-note-kind\">Cas pratique<\/span>\n\t\t\t\t\t\t\t\t\t\t<p>Analyse d&#039;un lot de verbatims clients jusqu&#039;\u00e0 l&#039;identification de trois irritants majeurs.<\/p>\n\t\t\t\t\t\t\t\t\t<\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"mpfa-module\">\n\t\t\t\t\t\t\t<h3><span class=\"mpfa-num\">4<\/span>Prioriser et concevoir les am\u00e9liorations<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-sub\">Choisir peu de chantiers et les mener jusqu&#039;au bout<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"mpfa-bullets\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Hi\u00e9rarchiser les irritants selon leur fr\u00e9quence et leur effet<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Remonter \u00e0 la cause organisationnelle d&#039;un irritant<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Concevoir une solution testable \u00e0 petite \u00e9chelle<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Chiffrer l&#039;effort requis et le b\u00e9n\u00e9fice attendu<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Cadrer le chantier et ses livrables<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<aside class=\"mpfa-note mpfa-note--navy\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"mpfa-note-kind\">Atelier<\/span>\n\t\t\t\t\t\t\t\t\t\t<p>R\u00e9daction d&#039;une note de cadrage pour un chantier d&#039;am\u00e9lioration transverse.<\/p>\n\t\t\t\t\t\t\t\t\t<\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"mpfa-module\">\n\t\t\t\t\t\t\t<h3><span class=\"mpfa-num\">5<\/span>Embarquer l&#039;organisation<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-sub\">Obtenir l&#039;engagement sans lien hi\u00e9rarchique<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"mpfa-bullets\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Construire un argumentaire adapt\u00e9 \u00e0 chaque direction<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Animer un comit\u00e9 de parcours client<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Faire vivre la culture client aupr\u00e8s des \u00e9quipes \u00e9loign\u00e9es du client<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Suivre les engagements pris et relancer<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Rendre visibles les progr\u00e8s obtenus<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<aside class=\"mpfa-note mpfa-note--navy\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"mpfa-note-kind\">Mise en situation<\/span>\n\t\t\t\t\t\t\t\t\t\t<p>Pr\u00e9sentation d&#039;un chantier \u00e0 un comit\u00e9 de direction simul\u00e9 qui conteste la priorit\u00e9 retenue.<\/p>\n\t\t\t\t\t\t\t\t\t<\/aside>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/section>\n\t\t\t\n\t\t\t\t\t\t\t<section class=\"mpfa-two\" id=\"mpfa-audience\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"mpfa-card\">\n\t\t\t\t\t\t\t<h2>Public concern\u00e9<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Responsables exp\u00e9rience client  \u00b7  chefs de projet relation client  \u00b7  responsables qualit\u00e9 et marketing en charge de l&#039;am\u00e9lioration des parcours.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mpfa-card\">\n\t\t\t\t\t\t\t<h2>Pr\u00e9requis<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Aucun pr\u00e9requis<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/section>\n\t\t\t\n\t\t\t<section class=\"mpfa-sessions\" id=\"mpfa-sessions\"\n\tdata-limit=\"6\"\n\tdata-more=\"Voir les %s dates\"\n\tdata-less=\"Afficher moins de dates\"\n\tdata-empty=\"Aucune date programm\u00e9e sur ce lieu pour le moment. Dites-nous ce qui vous conviendrait et nous en ouvrirons une.\">\n\t<h2>Dates et lieux<\/h2>\n\n\t<p class=\"mpfa-sessions-lead\">\n\t\t36 dates programm\u00e9es entre novembre 2026 et d\u00e9cembre 2027.\t\tLes places sont confirm\u00e9es par ordre d\u2019arriv\u00e9e des demandes.\t<\/p>\n\n\t\t\t<div class=\"mpfa-filters\" role=\"group\" aria-label=\"Filtrer les dates par lieu\">\n\t\t\t<button type=\"button\" class=\"mpfa-chip is-on\" data-city=\"\">Tous les lieux<\/button>\n\t\t\t\t\t\t\t<button type=\"button\" class=\"mpfa-chip\" data-city=\"Abu Dhabi\">Abu Dhabi<\/button>\n\t\t\t\t\t\t\t<button type=\"button\" class=\"mpfa-chip\" data-city=\"Dubai\">Duba\u00ef<\/button>\n\t\t\t\t\t\t\t<button type=\"button\" class=\"mpfa-chip\" data-city=\"Online\">\u00c0 distance<\/button>\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"mpfa-sessions-list\">\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2026-11\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">novembre 2026<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>11 \u2013 16 novembre 2026<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2026-11-11#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>11 \u2013 16 novembre 2026<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2026-11-11#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>24 \u2013 26 novembre 2026<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2026-11-24#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2026-12\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">d\u00e9cembre 2026<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>8 \u2013 10 d\u00e9cembre 2026<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2026-12-08#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>22 \u2013 24 d\u00e9cembre 2026<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2026-12-22#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>22 \u2013 24 d\u00e9cembre 2026<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2026-12-22#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-01\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">janvier 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>5 \u2013 7 janvier 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-01-05#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>19 \u2013 21 janvier 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-01-19#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>19 \u2013 21 janvier 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-01-19#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-02\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">f\u00e9vrier 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>1 \u2013 3 f\u00e9vrier 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-02-01#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>2 \u2013 4 f\u00e9vrier 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-02-02#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>2 \u2013 4 f\u00e9vrier 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-02-02#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-03\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">mars 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>23 \u2013 25 mars 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-03-23#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>23 \u2013 25 mars 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-03-23#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>30 mars \u2013 1 avril 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-03-30#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-04\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">avril 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>1 \u2013 6 avril 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-04-01#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>19 \u2013 21 avril 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-04-19#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>19 \u2013 21 avril 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-04-19#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-05\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">mai 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>5 \u2013 10 mai 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-05-05#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>5 \u2013 10 mai 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-05-05#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>25 \u2013 27 mai 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-05-25#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-06\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">juin 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>16 \u2013 21 juin 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-06-16#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>16 \u2013 21 juin 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-06-16#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>29 juin \u2013 1 juillet 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-06-29#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-09\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">septembre 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>7 \u2013 9 septembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-09-07#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>7 \u2013 9 septembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-09-07#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>22 \u2013 27 septembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>6 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-09-22#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-10\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">octobre 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>5 \u2013 7 octobre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-10-05#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>19 \u2013 21 octobre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-10-19#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>19 \u2013 21 octobre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-10-19#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-11\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">novembre 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>2 \u2013 4 novembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-11-02#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>16 \u2013 18 novembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-11-16#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>16 \u2013 18 novembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-11-16#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mpfa-month\" data-month=\"2027-12\">\n\t\t\t\t<h3 class=\"mpfa-month-title\">d\u00e9cembre 2027<\/h3>\n\t\t\t\t<ul class=\"mpfa-rows\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Abu Dhabi\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>7 \u2013 9 d\u00e9cembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Abu Dhabi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-12-07#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Dubai\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>21 \u2013 23 d\u00e9cembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Duba\u00ef<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Pr\u00e9sentiel<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-12-21#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mpfa-row\" data-city=\"Online\">\n\t\t\t\t\t\t\t<p class=\"mpfa-row-when\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t\t<strong>21 \u2013 23 d\u00e9cembre 2027<\/strong>\n\t\t\t\t\t\t\t\t<small>3 jours<\/small>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-where\">\n\t\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>\u00c0 distance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Classe virtuelle<\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"mpfa-row-go\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost mpfa-btn--sm\" href=\"\/?ref=MPF-REC-0018&#038;date=2027-12-21#contact\">Demander cette date<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t<p class=\"mpfa-sessions-note\">Aucune de ces dates ne vous convient ? Nous ouvrons des sessions suppl\u00e9mentaires sur demande, et chaque programme peut \u00eatre organis\u00e9 pour votre seule \u00e9quipe.<\/p>\n<\/section>\n\n\t\t\t<section class=\"mpfa-practical\" id=\"mpfa-practical\">\n\t\t\t\t<h2>Informations pratiques<\/h2>\n\t\t\t\t<dl class=\"mpfa-dl\">\n\t\t\t\t\t\t\t\t\t\t\t<dt>Avant la formation<\/dt>\n\t\t\t\t\t\t<dd>Questionnaire de positionnement en ligne. Vos objectifs de progr\u00e8s sont transmis au formateur, qui adapte les cas pratiques \u00e0 votre contexte.<\/dd>\n\t\t\t\t\t\t\t\t\t\t\t<dt>M\u00e9thodes p\u00e9dagogiques<\/dt>\n\t\t\t\t\t\t<dd>Apports th\u00e9oriques, ateliers et cas pratiques. Support de cours num\u00e9rique et fiches m\u00e9thodes fournis.<\/dd>\n\t\t\t\t\t\t\t\t\t\t\t<dt>\u00c9valuation<\/dt>\n\t\t\t\t\t\t<dd>QCM et mises en situation. \u00c9valuation des acquis en d\u00e9but et en fin de parcours, \u00e9valuation \u00e0 chaud et \u00e0 froid \u00e0 60 jours.<\/dd>\n\t\t\t\t\t\t\t\t\t\t\t<dt>Apr\u00e8s la formation<\/dt>\n\t\t\t\t\t\t<dd>1 an d&#039;acc\u00e8s \u00e0 l&#039;espace e-learning. Auto-\u00e9valuation des comp\u00e9tences acquises et point de suivi \u00e0 30 jours avec votre formateur.<\/dd>\n\t\t\t\t\t\t\t\t\t\t\t<dt>Modalit\u00e9s d\u2019inscription<\/dt>\n\t\t\t\t\t\t<dd>Inscription en ligne ou sur devis.<\/dd>\n\t\t\t\t\t\t\t\t\t\t\t<dt>D\u00e9lai d\u2019acc\u00e8s<\/dt>\n\t\t\t\t\t\t<dd>11 jours ouvr\u00e9s apr\u00e8s confirmation de l&#039;inscription.<\/dd>\n\t\t\t\t\t\t\t\t\t\t\t<dt>Accessibilit\u00e9<\/dt>\n\t\t\t\t\t\t<dd>Nos formations sont accessibles aux personnes en situation de handicap. Contactez notre \u00e9quipe accessibilit\u00e9 pour d\u00e9finir ensemble une solution adapt\u00e9e : contact@mpf-academy.ae<\/dd>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<dt>Dates de d\u00e9marrage<\/dt>\n\t\t\t\t\t\t<dd>Entr\u00e9es permanentes : en plus des sessions programm\u00e9es, cette formation peut d\u00e9marrer sur demande.<\/dd>\n\t\t\t\t\t\t\t\t\t<\/dl>\n\t\t\t<\/section>\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/main>\n\n\t\t<aside class=\"mpfa-side\">\n\t\t\t<div class=\"mpfa-box\">\n\t\t\t\t<div class=\"mpfa-tabs\" role=\"tablist\">\n\t\t\t\t\t<button type=\"button\" role=\"tab\" class=\"is-on\" data-tab=\"group\">Intra-entreprise<\/button>\n\t\t\t\t\t<button type=\"button\" role=\"tab\" data-tab=\"open\">Inter-entreprises<\/button>\n\t\t\t\t\t<button type=\"button\" role=\"tab\" data-tab=\"custom\">Sur mesure<\/button>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"mpfa-ref\">R\u00e9f. MPF-REC-0018<\/p>\n\t\t\t\t\n\t\t\t\t<div class=\"mpfa-pane is-on\" data-pane=\"group\">\n\t\t\t\t\t<p>Vous souhaitez former plusieurs collaborateurs sur ce programme, dans vos locaux \u00e0 Duba\u00ef ou Abu Dhabi, ou en classe virtuelle ? La session est r\u00e9serv\u00e9e \u00e0 votre \u00e9quipe, aux dates de votre choix.<\/p>\n\t\t\t\t\t<ul class=\"mpfa-meta\">\n\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M16 19v-1a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v1\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 19v-1a4 4 0 0 0-3-3.87\"\/><\/svg>Jusqu\u2019\u00e0 10 collaborateurs<\/li>\n\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>Dans vos locaux ou \u00e0 distance<\/li>\n\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>Dates convenues avec vous<\/li>\n\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-amount\"><span class=\"woocommerce-Price-amount amount\">18 950&nbsp;<span class=\"woocommerce-Price-currencySymbol\">&#x62f;.&#x625;<\/span><\/span><small class=\"mpfa-amount-note\">HT \/ groupe<\/small><\/p>\n\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--solid\" href=\"\/#contact\">Demander un devis groupe<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"mpfa-pane\" data-pane=\"open\">\n\t\t\t\t\t<p>Rejoignez une session programm\u00e9e avec des participants d\u2019autres organisations.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-next\">\n\t\t\t\t\t\t\t<svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 11h18\"\/><\/svg>\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t<small>Prochaine session<\/small>\n\t\t\t\t\t\t\t\t<strong>11 \u2013 16 novembre 2026<\/strong>\n\t\t\t\t\t\t\t\t<em>Duba\u00ef<\/em>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t<ul class=\"mpfa-meta\">\n\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M16 19v-1a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v1\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 19v-1a4 4 0 0 0-3-3.87\"\/><\/svg>Jusqu\u2019\u00e0 6 participants<\/li>\n\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"12\" rx=\"2\"\/><path d=\"M8 20h8M12 16v4\"\/><\/svg>Pr\u00e9sentiel ou \u00e0 distance<\/li>\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"mpfa-amount\"><span class=\"woocommerce-Price-amount amount\">11 300&nbsp;<span class=\"woocommerce-Price-currencySymbol\">&#x62f;.&#x625;<\/span><\/span><small class=\"mpfa-amount-note\">HT \/ participant<\/small><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"mpfa-discounts\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 12 12 20l-8-8V4h8Z\"\/><circle cx=\"8\" cy=\"8\" r=\"1.4\"\/><\/svg>\u221210 % d\u00e8s 2 participants, \u221215 % d\u00e8s 3, \u221220 % \u00e0 partir de 4 inscrits sur la m\u00eame session.<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--solid\" href=\"#mpfa-sessions\">Voir les 36 dates disponibles<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"mpfa-pane\" data-pane=\"custom\">\n\t\t\t\t\t<p>Ce programme peut servir de base \u00e0 une formation enti\u00e8rement adapt\u00e9e \u00e0 vos enjeux, vos outils et vos processus internes.<\/p>\n\t\t\t\t\t<a class=\"mpfa-btn mpfa-btn--solid\" href=\"\/#contact\">Concevoir un programme sur mesure<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t<a class=\"mpfa-btn mpfa-btn--ghost\" href=\"\/#contact\">Parler \u00e0 un conseiller<\/a>\n\n\t\t\t\t<ul class=\"mpfa-reassure\">\n\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m20 6-11 11-5-5\"\/><\/svg>R\u00e9ponse \u00e0 votre demande sous 24 heures<\/li>\n\t\t\t\t\t<li><svg class=\"mpfa-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"4\" r=\"2\"\/><path d=\"M5 8h14M12 8v6m0 0-3 6m3-6 3 6\"\/><\/svg>Accessible aux personnes en situation de handicap<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/aside>\n\n\t<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Piloter l&rsquo;exp\u00e9rience r\u00e9ellement v\u00e9cue par le client sur l&rsquo;ensemble de son parcours, et non sur un seul point de contact<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false},"academy":[92],"course_language":[97],"modality":[94,93],"product_brand":[],"product_cat":[15],"product_tag":[],"class_list":["post-5395","product","type-product","status-publish","academy-vente-et-experience-client","course_language-anglais","modality-classe-virtuelle","modality-presentiel","product_cat-non-classe","first","instock","virtual","product-type-simple"],"acf":{"etiquette":false,"niveau":"All 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Elle se joue dans les passages de relais entre services, dans les d\u00e9lais invisibles pour l'entreprise mais p\u00e9nibles pour le client, et dans des promesses faites en amont que l'exploitation ne tient pas. Chaque direction mesure sa propre performance sans que personne ne regarde le parcours de bout en bout.\n\nTrois jours pour tenir ce r\u00f4le transverse : cartographier les parcours r\u00e9els, organiser l'\u00e9coute client, prioriser les irritants et conduire des chantiers qui d\u00e9passent son p\u00e9rim\u00e8tre hi\u00e9rarchique. Le travail porte sur un parcours apport\u00e9 par chaque participant.","public":"Responsables exp\u00e9rience client | chefs de projet relation client | responsables qualit\u00e9 et marketing en charge de l'am\u00e9lioration des parcours.","prerequis":"Aucun pr\u00e9requis","objectifs":[{"objectif":"Cartographier un parcours client r\u00e9el avec ses points de contact et ses ruptures"},{"objectif":"Organiser un dispositif d'\u00e9coute combinant retours spontan\u00e9s et enqu\u00eates"},{"objectif":"Identifier et hi\u00e9rarchiser les irritants selon leur effet sur le client"},{"objectif":"Concevoir des actions d'am\u00e9lioration associant plusieurs directions"},{"objectif":"Mesurer les effets d'une action sur l'exp\u00e9rience r\u00e9ellement v\u00e9cue"},{"objectif":"Mobiliser des interlocuteurs sur lesquels on n'a aucune autorit\u00e9 hi\u00e9rarchique"}],"points_forts":[{"point_fort":"Chaque participant cartographie un parcours de son organisation pendant la 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chiffr\u00e9e\n\u00c9viter les biais de collecte les plus courants\nRestituer les r\u00e9sultats aux \u00e9quipes concern\u00e9es","encart_type":"Cas pratique","encart_texte":"Analyse d'un lot de verbatims clients jusqu'\u00e0 l'identification de trois irritants majeurs."}]},{"module_titre":"Prioriser et concevoir les am\u00e9liorations","blocs":[{"sous_titre":"Choisir peu de chantiers et les mener jusqu'au bout","contenu":"Hi\u00e9rarchiser les irritants selon leur fr\u00e9quence et leur effet\nRemonter \u00e0 la cause organisationnelle d'un irritant\nConcevoir une solution testable \u00e0 petite \u00e9chelle\nChiffrer l'effort requis et le b\u00e9n\u00e9fice attendu\nCadrer le chantier et ses livrables","encart_type":"Atelier","encart_texte":"R\u00e9daction d'une note de cadrage pour un chantier d'am\u00e9lioration transverse."}]},{"module_titre":"Embarquer l'organisation","blocs":[{"sous_titre":"Obtenir l'engagement sans lien hi\u00e9rarchique","contenu":"Construire un argumentaire 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