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Description

Transferring Know-How: Prepare, Explain and Build Competence

Pass on your expertise to a colleague without improvising and without ending up doing the work yourself

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

An experienced professional knows how to do the job but does not always know how to explain it. Actions have become automatic, the reasons behind certain choices have faded, and knowledge transfer is often reduced to demonstrating once and then correcting mistakes. The newcomer progresses slowly and the expert loses time.

Two days to structure day-to-day knowledge transfer: identify what genuinely needs to be passed on, break the learning down into stages, explain without overwhelming, let the learner practise and assess progress. Each participant builds a transfer sequence based on their own role.

Learning objectives

  • Identify the know-how to be transferred and put it into words
  • Break learning down into progressive and achievable stages
  • Explain a task while adapting the level of detail to the learner
  • Let the learner practise and give useful feedback on what has been done
  • Assess progress and adjust your support over time

What makes this programme different

Each participant builds a transfer sequence based on a real task from their own role
Dedicated work on articulating actions that have become automatic
Practice in giving feedback on errors without discouraging the learner

Programme

1What Is Actually Being Transferred

Putting know-how into words

  • Distinguishing knowledge, procedure and practical craft
  • Articulating actions that have become automatic
  • Identifying critical points and frequent errors
  • What is learned through observation and what must be explained

2Structuring the Learning Progression

Learning in stages

  • Learning objectives expressed in terms of actions
  • Sequencing stages from the simplest to the most complex
  • Pace and duration of sessions within daily activity
  • Progress markers and milestones

3Explaining and Letting the Learner Practise

Show, guide, then step back

  • Explaining the why before the how
  • Commented demonstration and checking understanding
  • Gradual transition to independent practice
  • Asking questions rather than giving immediate answers

4Monitoring, Assessing and Adjusting

Feedback that drives progress

  • Observing performance and defining success criteria
  • Wording feedback on an error
  • Handling differences in pace and learning blockages
  • Review points with the learner and with the line manager

Who is it for

Workplace mentors, technical referents, subject-matter experts and professionals responsible for supporting a new joiner or a colleague building up skills

Prerequisites

Professional experience in your field that can be passed on to others

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.