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Description

Trainer Communication: Voice Control, Attention and Group Management

One day of practice to hold a group without straining your voice or losing momentum

  • 1 day — 7 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

The trainer knows the subject, yet the room disengages before the break. The voice tires by late morning, instructions have to be repeated three times, one participant takes up all the speaking time while the others stay silent, and a single unexpected question is enough to derail the running order.

These 7 hours are devoted to practice rather than theory. Each participant takes the floor several times in front of the group, on sequences of increasing difficulty. The work covers voice, eye contact and movement, the wording of instructions, then group management in the face of silence and objections.

Learning objectives

  • Control your voice and pace to remain audible throughout a full sequence
  • Use eye contact, movement and silence to sustain attention
  • Word a task instruction so that it is understood without repeated rephrasing
  • Re-engage a passive group using appropriate prompting techniques
  • Respond to an objection or an unexpected question without losing the thread

What makes this programme different

Several filmed practice rounds per participant on sequences of increasing difficulty
Dedicated voice work with breathing and projection exercises
A bank of difficult situations acted out by the group then debriefed one by one

Programme

1Voice, Posture and Presence

Being heard without straining

  • Breathing and voice projection over time
  • Grounding, movement and use of the room
  • Eye contact with the whole group
  • Managing nerves before taking the floor

2Instructions and Rephrasing

Being understood first time

  • Structure of a sub-group task instruction
  • Checking understanding without closed questions
  • Rephrasing what a participant has said
  • Verbal wrap-up at the end of a sequence

3Group Dynamics and Difficult Situations

Holding the room

  • Prompting a silent group
  • Setting boundaries with a participant who monopolises the discussion
  • Answering a question you do not have the answer to
  • Regaining attention after a disruption

Who is it for

Occasional trainers, internal trainers and subject-matter experts required to deliver sessions in front of a group.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.