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Description

AI Awareness for Public Sector Managers: Framing, Deciding and Supporting Teams

Position artificial intelligence within your department and decide what is permitted and what is not

  • 1 day — 7 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Public sector managers are increasingly questioned about artificial intelligence without having the reference points needed to decide: staff are already using personal tools, senior leadership is asking for productivity gains, and no one is clear on which tasks can be entrusted to a machine without weakening the quality of public service.

This seven-hour programme is designed for the management function rather than for individual tool use. It helps you identify relevant use cases within a team, set workable rules, lead the conversation with concerned staff, and understand the responsibilities that remain squarely with the manager.

Learning objectives

  • Explain to a team what a generative AI tool can and cannot do
  • Identify the tasks within the department where AI offers genuine value
  • Define usage rules that are workable and clearly understood by staff
  • Lead a conversation with staff who are concerned about their roles
  • Understand the manager's responsibilities in decisions supported by a tool

What makes this programme different

Each manager produces a one-page usage framework note for their own department
Staff objections are worked through in role-play exercises with reversed roles
A decision grid distinguishes delegable tasks from those that must remain in human hands

Programme

1Reference Points for Managers

Knowing what you are talking about in front of your team

  • How generative tools work and where their limits lie, explained in plain terms
  • The gap between advertised promises and genuinely sustainable use
  • Observable effects on workload and on skills
  • The questions staff most frequently ask

2Framing Usage within the Department

Deciding before practices take hold

  • Reviewing departmental activities and identifying the tasks concerned
  • Criteria for distinguishing delegable tasks from those to be retained
  • Rules on data and on which tools may be used
  • Coordination with digital and legal functions
  • Communicating the rules to staff

3Supporting Staff

Maintaining dialogue on concerns and resistance

  • Identifying concerns about employment and about the meaning of work
  • Conducting a one-to-one conversation on the use of a tool
  • Identifying skills development needs
  • Monitoring usage and adjusting the rules that have been set

Who is it for

Managers, heads of department, unit leaders, deputy directors and front-line managers in public sector organisations.

Prerequisites

Managing a team or a department within a public sector organisation

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.