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Description

Artificial Intelligence for Municipal Leaders: Decide, Engage and Govern Its Use

Understand what artificial intelligence changes for running a municipality and for relations with residents

  • 0.5 days — 3.5 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Municipal leaders are asked to rule on artificial intelligence projects put forward by vendors or driven by internal departments, often without clear reference points to decide. At the same time, residents raise questions about cameras, algorithms used to process service requests and the use of their data, and the official position must hold up in council sessions as well as in community meetings.

This three-and-a-half-hour session focuses on the municipality and on the relationship with residents. It provides decision-making reference points for the municipal executive and prepares participants to speak before the council, community groups and local residents on sensitive technical matters.

Learning objectives

  • Position AI use cases within the services delivered by a municipality
  • Decide between proposed projects in line with municipal resources
  • Govern usage through rules that residents can understand
  • Lead a public meeting on a contested digital project
  • Involve the municipal council and staff in the decisions taken

What makes this programme different

Examples are drawn from front-line municipal services
A briefing to residents is prepared and role-played during the session
Trade-offs are worked through at the scale of a municipality's resources

Programme

1AI within municipal services

Seeing where the technology touches residents' daily lives

  • Processing resident requests and incident reports
  • Managing municipal facilities and public spaces
  • Supporting front-desk staff and municipal administration
  • Observed limitations in front-line services

2Deciding and governing

Holding your position with vendors and internal departments

  • Questions to ask before accepting a proposal
  • Total cost of ownership and vendor dependency
  • Usage rules to set for municipal staff
  • Involving the municipal council in the decision

3Engaging with residents

Explaining a technical choice in a public meeting

  • Preparing messages on a contested project
  • Responding to concerns about data and surveillance
  • Consultation formats suited to a municipality
  • Tracking commitments made to residents

Who is it for

Municipal leaders · deputy leaders · council members with delegated portfolios and directors general of municipal services.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.