Start a conversation ↗

Description

Import and Export Orders: Securing, Documenting and Tracking Your Operations

Process an export order from confirmation to payment with no documentary gaps and no customs hold-ups

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

An export order involves a set of documents that nobody truly centralises. The commercial invoice is issued without the expected certificate of origin. The declaration relies on an approximate tariff classification. The documentary credit is rejected because a deadline has passed. Every discrepancy translates into delivery delays and cash tied up.

These two days provide a clear structure for the administrative handling of import and export orders. You build the complete documentary file for a shipment. You connect the Incoterm, the payment method and the documents required. You check a document set before departure. You finally know what to verify in order to avoid a bank rejection or goods held at customs.

Learning objectives

  • Describe the cycle of an import or export order from confirmation to payment
  • Select the Incoterm suited to the flow and apply its documentary consequences
  • Assemble the document set required for a shipment
  • Check the compliance of a presentation under a documentary credit
  • Anticipate the customs obligations attached to an operation

What makes this programme different

Building a complete document set on a single case study followed throughout
Pre-departure checklist ready to use on return to the workplace
Breakdown of a documentary credit and the usual causes of rejection

Programme

1The International Order Cycle

Mapping the flow before handling the documents

  • Stages of an export order and of an import order
  • Roles of sales administration, procurement and finance
  • The most frequent breakdown points
  • Information to collect as soon as the order is received

2Incoterms and Terms of Sale

What each rule actually transfers

  • Incoterms families and the logic of transfer
  • Allocation of costs and risk
  • Consequences for insurance and customs value
  • Drafting the clause in the contract

3The Document Set

Every document has a recipient and a purpose

  • Commercial invoice and packing list
  • Certificates of origin and health certificates
  • Transport documents according to the mode selected
  • Consistency checks between documents

4Payment and Customs Formalities

Securing collection and the declaration

  • International payment methods
  • Documentary credit and compliant presentation
  • Tariff classification and customs value
  • Common customs regimes and supporting evidence

Who is it for

Export sales administration assistants and coordinators, import procurement staff and international sales managers.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.