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Description

Collective Effectiveness: Organising Teamwork, Building Cooperation and Measuring Results

Act on how work is organised rather than on individuals in order to move the team forward

  • 4 days — 28 h
  • In-person or virtual
  • All levels
  • Up to 6 participants

A team made up of capable professionals can still deliver disappointing results: duplicated tasks, information that does not circulate, meetings that lead nowhere, limited mutual support between roles. The manager pushes harder on individual performance while the real issue lies in how collective work is organised.

Four days complemented by a virtual module to act on how the team functions: allocation of roles, information flow, useful rituals, cooperation across functions and measurement of the results achieved. Each participant produces a diagnosis of their team and then an improvement plan.

Learning objectives

  • Diagnose the collective functioning of your team
  • Clarify the allocation of roles and responsibilities
  • Organise the flow of information between roles
  • Run team rituals that lead to decisions
  • Measure collective results and report on them

What makes this programme different

A diagnosis of your team's functioning is produced during the programme
A virtual module extends the in-person sessions to follow up on implementation
The team role matrix is built and then tested between two sessions

Programme

1Diagnosing the Team

Seeing where work is lost

  • Identify duplicated tasks and grey areas
  • Analyse information flows between roles
  • Identify recurring bottlenecks
  • Gather the perceptions of team members

2Roles and Responsibilities

Knowing who decides and who delivers

  • Map activities and the people accountable for them
  • Address areas of overlap between roles
  • Distinguish who delivers, who approves and who is informed
  • Formalise the role matrix with the team

3Information Flow

Passing on what is useful

  • Choose the channel suited to each type of information
  • Limit exchanges that call for no action
  • Organise handovers between teams and between shifts
  • Make information accessible at the right moment

4Rituals and Cooperation

Making different functions work together

  • Design rituals that lead to decisions
  • Facilitate collective problem solving
  • Organise mutual support between roles during peak workloads
  • Address tensions arising at work interfaces

5Measuring and Embedding

Checking that the team is progressing

  • Select collective performance indicators
  • Track the effects of the changes introduced
  • Adjust the organisation in light of the results obtained
  • Report progress to the team and to senior management

Who is it for

Managers of an established team who wish to improve its collective functioning and its results.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.