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Description

Management Dashboards: Selecting Indicators, Tracking Performance and Engaging Teams

Build a dashboard your team actually consults and uses, rather than one completed out of obligation

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Many dashboards are updated every month without anyone using them. Indicators have accumulated in response to successive requests, the layout makes reading a chore, and the team sees the tool as a means of control, so the figures arrive too late to inform any decision.

These two days start from the intended use. You translate your objectives into a limited set of indicators, build a one-page layout that can be read at a glance, run a team review based on the figures, and identify the unintended effects produced by a poorly chosen indicator.

Learning objectives

  • Translate your team's objectives into indicators tracked over time
  • Select a number of indicators compatible with regular monitoring
  • Build a dashboard layout that can be read on a single page
  • Run a team review based on the selected indicators
  • Identify the unintended effects produced by a poorly chosen indicator
  • Adapt the presentation of figures depending on whether they are intended for the team or for senior management

What makes this programme different

Each participant leaves with the layout of their own dashboard, built during the session
The existing indicators brought by participants are reviewed and pruned
A team review based on unfavourable figures is facilitated and then analysed in terms of the reaction it produced

Programme

1What the Dashboard Is For

Purpose before design

  • Decisions the dashboard should make possible
  • Difference between upward reporting and a team steering tool
  • Reasons why existing dashboards are abandoned
  • Recipients and update frequency

2Selecting and Defining Indicators

From the expected outcome to the measure

  • Translating an objective into a measurable indicator
  • Outcome indicators and activity indicators
  • Precise definition of the calculation method and data source
  • Deliberately limiting the number of indicators tracked

3Building a Readable Document

Layout and readability

  • Organising a page according to the reading sequence
  • Choosing chart types according to the nature of the data
  • Comparison benchmarks and alert thresholds
  • Written commentary accompanying the figures

4Leading Through Indicators

Engaging without controlling

  • Presenting results to the team and the role of commentary
  • Addressing a deteriorating indicator without singling out individuals
  • Involving the team in the choice of indicators
  • Perverse effects and workarounds caused by a poorly framed indicator

Who is it for

Team managers, department heads and project managers responsible for tracking an activity and reporting on it to their management line and to their team.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.