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Description

Agile Mindset: Experiment, Adjust and Learn as a Team

Embedding more iterative ways of working in a team that does not build software

  • 2 days — 14 h
  • In-person or virtual
  • Intermediate
  • Up to 6 participants

Agile methods are often presented as a set of rituals to replicate. Transferred as they are into a business or support team, they generate additional meetings without changing how decisions are made or how errors are handled. The team concludes that agility does not apply to it.

These two days are designed for managers who want to make their team more responsive. The work focuses on breaking workstreams into short cycles, then on experimentation and feedback loops. This programme addresses how work is run, whereas the participative leadership pathway addresses the decision-making process.

Learning objectives

  • Translate agile principles into practices suited to a non-IT team
  • Break a workstream into short cycles with interim deliverables
  • Put in place a regular feedback loop on completed work
  • Run a retrospective that leads to adjustments actually applied
  • Frame an experiment and decide what happens next

What makes this programme different

A real workstream from each participant broken into cycles during the session
A retrospective run on the way the programme itself unfolds
Rituals selected and sized according to the team's actual workload

Programme

1Mindset Before Tools

What genuinely changes in the way work is done

  • The principles of iteration and rapid feedback
  • How this differs from sequential project delivery
  • The conditions that make this way of working possible in a team
  • Transpositions that fail and the reasons behind their failure

2Breaking Down Work and Setting Priorities

Working in short cycles

  • Breaking a workstream into value-bearing increments
  • Building and maintaining a prioritised work list
  • Arbitrating requests that arrive mid-cycle
  • Making progress visible to the whole team

3Running Feedback Loops

Rituals that are useful and properly sized

  • Selecting rituals suited to the size and workload of the team
  • Running a brief progress check focused on obstacles
  • Gathering feedback from the recipients of the work produced
  • Adjusting the content of the next cycle

4Learning from Experience

Retrospectives and the right to try

  • Running a retrospective that produces decisions
  • Tracking agreed adjustments from one cycle to the next
  • Framing an experiment and setting its stop criteria
  • Responding to a trial that did not work

Who is it for

Managers of business or support teams seeking to adopt a more iterative way of working.

Prerequisites

Managing a team and having a degree of latitude over how it is organised.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.