Start a conversation ↗

Description

Practising Quality Auditing: Preparing, Conducting and Reporting an Internal Audit

Three days to conduct internal audits that produce useful findings and actions that are genuinely followed through

  • 3 days — 21 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Internal auditing is too often treated as a formality. The auditor checks that procedures exist without looking at how work is actually performed. Findings are worded so vaguely that no one feels accountable. Action plans address the symptom and the same non-conformity reappears at the next audit, while the audit programme contributes nothing to company performance.

These 21 hours provide complete practical training in quality auditing. Participants prepare their audit, build their interview guide, conduct discussions on site, qualify their findings and present them at the closing meeting. They practise gathering facts rather than opinions and monitoring the effectiveness of the actions agreed.

Learning objectives

  • Prepare an internal audit using available documents and data
  • Build an interview guide and define audit trails
  • Conduct interviews that produce verifiable facts
  • Qualify and write factual findings linked to a specific requirement
  • Present conclusions at the closing meeting
  • Track the handling of non-conformities through to effectiveness verification

What makes this programme different

Three audit interviews role-played and debriefed by the group on different cases
An audit report written during the session and corrected collectively
Practice in handling evasive or defensive auditees

Programme

1Framework and Purpose of Quality Auditing

Auditing to Drive Improvement

  • Types of audit and the expectations of those commissioning them
  • Audit programme and appointment of auditors
  • Ethics, independence and confidentiality
  • The difference between audit, inspection and control

2Preparing the Audit

Half the Work Is Done Beforehand

  • Review of documentation and preliminary data
  • Audit plan and practical arrangements
  • Building the interview guide
  • Selecting audit trails and sampling

3Conducting the Interviews

Gathering Facts

  • Opening meeting and building trust
  • Questioning techniques and active listening
  • On-site observation and verification of evidence
  • Managing evasive answers and tense situations

4Formulating Findings

Non-Conformities, Observations and Improvement Opportunities

  • Classifying non-conformities according to severity
  • Writing a factual, dated finding
  • Linking the finding to the relevant requirement
  • Prioritising findings and placing them in context

5Reporting and Follow-Up

From Audit to Action

  • Closing meeting and presentation of non-conformities
  • Writing and circulating the audit report
  • Root cause analysis and action plan by the auditee
  • Verifying the effectiveness of actions
  • Review of the audit programme and lessons learned

Who is it for

Internal auditors taking up their role, quality managers, process owners and line managers appointed to carry out audits.

Prerequisites

Familiarity with your organisation's quality management system is required.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.