Description
Product-as-a-Service: Understanding, Assessing and Designing a Usage-Based Offer
Sell usage and performance rather than a product, then rebuild the business model that goes with it
- 0.43 days — 3 h
- In-person or virtual
- Foundation
- Up to 6 participants
Organisations across the UAE are looking to reduce their resource consumption without knowing where to begin on the offer side. Selling the use of an equipment item rather than the equipment itself changes invoicing, asset ownership and the relationship with the client. The topic often remains at the level of intention for lack of an economic translation.
This three-hour virtual session presents the functional or usage-based economy in operational terms. Participants understand the principles of the model, identify the activities where it applies and outline a usage-oriented offer together with its consequences for costs, invoicing and the commitments made.
Learning objectives
- Explain the principles of the usage-based economy and how it differs from product selling
- Identify activities suited to a usage-oriented offer
- Describe the consequences of the model for asset ownership and invoicing
- Outline a service offer incorporating a performance commitment
- Identify the success factors and points of caution when shifting to usage
What makes this programme different
Programme
1Principles of the Model
Understanding what changes when you sell usage
- Product selling, usage selling and performance selling
- Shift in ownership and responsibility
- Expected effects on resource consumption
- Sectors already organised around this model
2Designing the Offer
Moving from intention to a concrete proposal
- Identifying the client's real usage requirement
- Scope of the associated service and level of commitment
- Formulating a verifiable performance commitment
- Pricing and the billing unit
3Economic Conditions and Implementation
Checking that the model holds up
- Impact on cash flow and funding requirements
- Asset service life, maintenance and refurbishment
- Long-term client relationship and dispute handling
- Steps for a limited pilot before wider roll-out
Who is it for
CSR and sustainability managers, as well as business leaders responsible for an offer and business development officers engaged in transforming the business model.
Prerequisites
No prerequisites
Dates & locations
12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.
November 2026
-
2 November 2026 1 day
Online Virtual classroom
December 2026
-
29 December 2026 1 day
Online Virtual classroom
January 2027
-
26 January 2027 1 day
Online Virtual classroom
February 2027
-
2 February 2027 1 day
Online Virtual classroom
March 2027
-
29 March 2027 1 day
Online Virtual classroom
April 2027
-
1 April 2027 1 day
Online Virtual classroom
May 2027
-
24 May 2027 1 day
Online Virtual classroom
June 2027
-
1 June 2027 1 day
Online Virtual classroom
September 2027
-
28 September 2027 1 day
Online Virtual classroom
October 2027
-
26 October 2027 1 day
Online Virtual classroom
November 2027
-
25 November 2027 1 day
Online Virtual classroom
December 2027
-
28 December 2027 1 day
Online Virtual classroom
None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.
Practical details
- Before the programme
- Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
- Teaching methods
- Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
- Assessment
- Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
- After the programme
- One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
- How to register
- Registration online or on the basis of a quotation.
- Lead time
- 11 working days after confirmation of registration.
- Accessibility
- Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
- Start dates
- Rolling intake: in addition to the scheduled sessions, this programme can start on request.

