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Description

CSR Level 1: Understanding the Framework, Mapping the Issues and Assessing Where You Stand

Understand what corporate social responsibility actually covers and assess your organisation's position before launching any initiative

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

CSR often arrives from the outside: a client requests an assessment, a tender includes an environmental section, a candidate asks the company about its commitments. Internally, everyone has their own definition, somewhere between communication, compliance and philanthropy. Without shared reference points, the effort loses direction.

These two days establish the foundations of corporate social responsibility: the content and scope of the concept, stakeholder expectations, the main families of environmental, social and governance issues, the vocabulary of recognised frameworks and a method for taking stock. By the end, you can position your organisation and propose realistic priority workstreams.

Learning objectives

  • Define corporate social responsibility and its main areas of application
  • Identify the organisation's stakeholders and their expectations
  • Distinguish the environmental, social and governance issues specific to your activity
  • Position the main reference frameworks and existing assessment approaches
  • Produce an initial situation review and propose priority workstreams

What makes this programme different

Stakeholder mapping built on each participant's own organisation
Clarification of terminology to avoid confusion between compliance and commitment
Maturity self-assessment designed to open the discussion internally

Programme

1What Are We Talking About

Establishing a shared definition

  • Origins and scope of corporate social responsibility
  • The difference between compliance, communication and a structured approach
  • Environmental, social and governance dimensions
  • Common misconceptions and the limits of a poorly framed approach

2Stakeholders

Who expects what

  • Inventory of internal and external stakeholders
  • Prioritisation according to influence and dependence
  • Identification of stated and implicit expectations
  • Dialogue methods suited to each group

3Families of Issues

Translating them into your activity

  • Environmental issues related to resources, waste and energy
  • Social issues related to employment, working conditions and skills
  • Governance issues related to ethics and procurement
  • Issues specific to the participants' sector of activity
  • Overview of reference frameworks and assessment schemes

4Taking Stock

Knowing where you stand

  • Inventory of practices already in place and rarely recognised
  • Identification of gaps and missing topics
  • Maturity self-assessment by dimension
  • Formulation of initial realistic workstreams
  • Preparing the presentation to senior management

Who is it for

Staff in support and operational functions expected to contribute to a CSR approach, as well as managers and future CSR focal points.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.