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Description

No-Code Automation: Mapping Processes, Building and Stabilising Your Workflows

Replace repetitive tasks with no-code automations your team can maintain on its own

  • 2 days — 14 h
  • In-person or virtual
  • Intermediate
  • Up to 6 participants

In support functions, a significant share of working time is lost re-entering data between applications, chasing approvals manually and maintaining duplicate tracking files. Requests submitted to the IT department sit in a queue, so teams build their own automations, then abandon them as soon as an error occurs or the person who built them moves to another role.

Two days to decide what genuinely deserves to be automated, model the workflow before building it, assemble a scenario across several applications and above all make it dependable: error handling, documentation and governance rules.

Learning objectives

  • Identify tasks suitable for automation and estimate the expected gain
  • Model the target workflow before building it
  • Assemble an automation scenario across several applications
  • Handle errors and exceptions within the workflow
  • Document an automation and hand over its maintenance
  • Define security and data handling rules

What makes this programme different

Each participant automates a real process from their own department
The scenarios built are tested with deliberately faulty data sets
A maintenance sheet is written for every automation produced

Programme

1Choosing What Deserves to Be Automated

Target the real gain

  • List repetitive tasks and how often they occur
  • Estimate time consumed and the expected gain
  • Rule out unstable or infrequent processes
  • Decide between automation, an internal tool or development

2Modelling the Target Process

Draw before you connect

  • Formalise the trigger, the steps and the outputs
  • Identify the data exchanged and its format
  • Pinpoint decision points and workflow branches
  • Define the business rules to be respected

3Building and Connecting Applications

Assemble a scenario that runs

  • Link applications through their connectors
  • Transform and reconcile data between steps
  • Manage scheduled triggers and event-based triggers
  • Test the scenario step by step

4Making Automations Reliable and Governed

Built to last

  • Plan error handling and alerts
  • Manage exceptions and manual fallbacks
  • Document the scenario and appoint an owner
  • Set security and data retention rules

Who is it for

Business process owners · digital project leads · management controllers and tool champions within support functions.

Prerequisites

Advanced practical command of office productivity tools and good knowledge of your department's processes.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.