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Description

Non-Verbal Communication: Reading Signals and Adjusting Your Presence at Work

Observe what postures and eye contact convey, then fine-tune your own physical presence

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

In meetings as in interviews, part of the message travels through posture, eye contact and the pace of the voice. A carefully prepared point can be contradicted by a closed attitude without the speaker noticing, and it is the contradiction that the other person remembers.

These two days teach participants to observe non-verbal signals with due caution and to work on their own presence. Filmed exercises reveal the gap between the initial intention and what the other person actually perceives.

Learning objectives

  • Observe non-verbal signals without jumping to conclusions
  • Identify gaps between what is said and the attitude displayed
  • Adjust your posture and grounding during an exchange
  • Use eye contact and silence to support your message
  • Adapt distance and use of space to the context

What makes this programme different

Filmed exercises comparing the initial intention with how the group perceived it
Dedicated work on signals that remain visible in video conferences where the frame is narrow
A methodical warning against over-interpreting gestures

Programme

1Observing Without Over-Interpreting

Signals and cautious reading

  • Distinguishing an isolated signal from a consistent pattern
  • Taking account of context and the other person's habits
  • Setting aside ready-made readings of gestures
  • Building observation on several converging indicators

2Fine-Tuning Your Own Presence

Posture | grounding and gesture

  • Stabilising your stance and posture both standing and seated
  • Freeing up gestures that are consistent with your message
  • Reducing distracting movements that capture attention
  • Using eye contact to maintain the relationship

3Voice and Pace

What the voice adds to the message

  • Adjusting pace and pauses according to what is at stake
  • Using silence to reinforce an idea
  • Matching volume to the layout of the room
  • Spotting vocal variations that reveal tension

4Space and Professional Situations

Interviews | meetings and video conferences

  • Adapting distance and positioning in an interview
  • Occupying space in a meeting without overwhelming others
  • Allowing for the narrow frame of a video conference
  • Responding to someone whose attitude becomes closed

Who is it for

Managers · sales professionals · recruiters and anyone regularly involved in face-to-face exchanges.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.