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Description

Self-Awareness and Understanding Others: Exploring, Decoding and Adjusting Your Relationships

Five days to observe your own reactions, understand those of others and adjust the way you relate to people

  • 5 days — 35 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

At work, the same episodes keep recurring: a comment that irritates, a colleague seen as unpredictable, a meeting where you stay silent although you had something to say. Without perspective, everyone puts these situations down to other people's personalities and repeats the same responses.

This 35-hour in-person programme offers sustained work over five days: spotting your automatic reactions, identifying your needs and values, observing how the people around you operate and experimenting with other ways of relating. Role-play exercises and feedback from the group are the main working material of the course.

Learning objectives

  • Identify your automatic reactions in tense workplace situations
  • Clarify your needs, your values and your areas of sensitivity
  • Describe how another person operates in relationships, based on observable facts
  • Adapt the way you communicate to the way your counterpart operates
  • Give feedback to a colleague without judging the person
  • Build a three-month relational development plan

What makes this programme different

Five days that allow time to experiment and then replay the same situations
A relational logbook kept throughout the programme
An individual development plan formalised and presented to the group on the final day

Programme

1Observing How You Operate

Automatic reactions and triggers

  • Identifying the situations that trigger tension or withdrawal
  • Distinguishing between facts, interpretations and emotions
  • Identifying your usual reactions under pressure
  • First markers of your fundamental needs at work

2Clarifying Your Values and Drivers

What shapes choices at work

  • Ranking your professional values
  • Spotting the gaps between stated values and actual practice
  • Identifying your sources of energy and of fatigue
  • Articulating your personal limits

3Decoding How Others Operate

Observing without labelling

  • Reading verbal and non-verbal signals
  • Distinguishing observed behaviour from assumed intention
  • Identifying decision-making styles and ways of processing information
  • Adjusting your message to the way your counterpart operates

4Adjusting the Relationship in Difficult Situations

Disagreements, tensions and unspoken issues

  • Expressing disagreement without attacking the person
  • Receiving criticism without immediate self-justification
  • Addressing the unspoken issues that weigh on a team
  • Rebuilding a damaged working relationship

5Embedding Change over Time

From the programme to daily working life

  • Reviewing the observations recorded in the logbook
  • Selecting two behaviours to change as a priority
  • Anticipating situations where old habits may return
  • Defining personal progress indicators

Who is it for

Anyone wishing to better understand how they operate in relationships, as well as managers and professionals working in constant contact with other teams.

Prerequisites

No prerequisites

Dates & locations

24 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.