Start a conversation ↗

Description

Feedback Culture: Giving, Receiving and Embedding Regular Feedback

Embed frequent and useful feedback within your team instead of saving remarks for the annual review

  • 0.43 days — 3 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

In many teams, feedback waits for the annual review. What could have been said in two minutes becomes an accumulated grievance, and what works well is never made explicit. Everyone moves forward without knowing precisely what effect their work has on others.

Three hours to practise formulating feedback grounded in facts, receiving it without becoming defensive and establishing short, regular check-ins. The short format prioritises practice over theory.

Learning objectives

  • Formulate feedback grounded in observable facts
  • Express a request for change without judging the person
  • Receive critical feedback without immediately justifying yourself
  • Establish a rhythm of regular feedback within your team

What makes this programme different

Intensive practice on situations brought by participants
Practical tools to distinguish fact from interpretation and judgement
Short format designed for immediate application the following week

Programme

1What Blocks Feedback

Why we prefer to stay silent

  • Identify the fears that prevent people from speaking up
  • Measure the cost of unspoken issues within a team
  • Distinguish fact from interpretation and judgement
  • Choose the right moment and the right setting

2Giving Useful Feedback

Facts, consequence, request

  • Describe the observed behaviour without attaching a label to it
  • Express the effect produced in concrete terms
  • Formulate a precise and negotiable request
  • Acknowledge what works with the same precision

3Receiving and Sustaining Feedback

Feedback is cultivated over time

  • Listen without interrupting or justifying yourself
  • Ask questions to understand the underlying request
  • Decide what to retain and what to set aside
  • Establish short and regular feedback moments

Who is it for

Managers and project managers as well as team members wishing to establish regular peer-to-peer feedback.

Prerequisites

No prerequisites

Dates & locations

12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.