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Description

Digital Literacy: Understanding Technologies, Uses and How to Engage

Two days to clarify digital vocabulary and follow projects as a contributor rather than a spectator

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Meetings fill up with acronyms and tools that everyone uses with a different meaning. Decisions on data, hosting or artificial intelligence are taken without business functions being able to weigh in. The result is dependence on vendors and trade-offs that are simply imposed.

These 14 hours rebuild an overall view of digital technology for non-specialists. Participants learn to situate the main technical building blocks, identify the uses that are transforming their role, recognise the questions to ask about data and security, and prepare their contribution to ongoing projects.

Learning objectives

  • Situate the main technical building blocks of a digital system
  • Describe the digital uses transforming roles within your organisation
  • Identify the questions to ask about data collection and data use
  • Recognise the benefits and limits of artificial intelligence in your activity
  • Formulate a clear request to a vendor or a technical team

What makes this programme different

A digital glossary built and validated during the session
A guided review of successful digital projects and abandoned ones
A list of questions to ask before approving a digital project

Programme

1Overview of the Digital Ecosystem

Putting the right words to technologies

  • Networks, hosting and cloud computing
  • Web applications and mobile applications
  • The role of platforms and marketplaces
  • How data moves between company tools

2Data and Artificial Intelligence

What the machine can and cannot do

  • The life cycle of data within the company
  • Principles of machine learning
  • Common uses of generative artificial intelligence
  • Bias, errors and verification of outputs
  • Handling personal data and obtaining consent

3Digital Uses and the Transformation of Roles

What changes in real day-to-day work

  • Automation of repetitive tasks
  • Collaborative working and document management
  • Customer relations and digital channels
  • Everyday security and safe practices

4Contributing to a Digital Project

From spectator to interlocutor

  • Roles and stages of a digital project
  • Expressing the business requirement
  • Reading a quotation and a technical proposal
  • Watch points on costs and vendor dependence
  • Monitoring the project after go-live

Who is it for

Employees in all functions, managers and SME executives who wish to understand the digital ecosystem of their organisation.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.