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Description

Evaluating a Training Programme: Designing, Collecting and Using Feedback

Move beyond the satisfaction survey to measure what participants are genuinely able to do

  • 0.14 days — 1 h
  • In-person or virtual
  • All levels
  • Up to 6 participants

Evaluation is often reduced to a form filled in at the end of the session. The answers measure the mood in the room rather than what has been learned, averages hide the sequences that were poorly understood, and nothing shows whether the participant applies anything at all back at work. Yet the sponsor expects evidence and the training records require documented proof.

This one-hour module distinguishes between the levels of evaluation. Participants link their criteria to the stated objectives, write questions that can actually be used, and decide on a change to a session plan based on real results.

Learning objectives

  • Distinguish between evaluating satisfaction, learning and transfer
  • Link evaluation criteria to the stated learning objectives
  • Write usable questions that are not leading
  • Choose between a quiz, a role-play exercise and an observation grid
  • Use the results to adjust a training sequence
  • Organise a deferred evaluation of transfer in the workplace

What makes this programme different

The questions written by participants are tested for leading wording
Analysis goes beyond the average to identify the sequences to rework
The evaluation evidence expected in training records is set out precisely

Programme

1What Is Being Evaluated and Why

Clarifying the purpose of evaluation

  • Distinction between satisfaction, learning and transfer in the workplace
  • Expectations of the sponsor, the budget holder and the trainer
  • Link between learning objectives and evaluation criteria
  • Limitations of an evaluation reduced to an end-of-session form

2Building Your Tools

Asking the right questions at the right time

  • Writing usable questions that are not leading
  • Choosing between a quiz, a role-play exercise and an observation grid
  • Upstream assessment to establish the entry level
  • Evaluation evidence expected in the training records

3Using the Results

Improving the programme

  • Processing and reading responses beyond the average
  • Identifying the sequences to rework
  • Reporting back to participants and to the sponsor
  • Deferred evaluation of transfer in the workplace

Who is it for

Occasional and full-time trainers, together with learning managers and quality coordinators responsible for designing or reviewing evaluation arrangements.

Prerequisites

No prior knowledge required

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.