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Description

Generative AI: Understanding the Models, Writing Prompts and Assessing Outputs

Two days to obtain genuinely useful results rather than text that sounds plausible but remains approximate

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

The tool answers everything, quickly and with confidence. That is precisely the problem: answers are well phrased without being accurate, vague instructions produce interchangeable text, and no one in the team can explain why the same tool performs well one day and gets it wrong the next.

These 14 hours establish the fundamentals before the shortcuts. Participants learn how a generative model produces its answer, how to frame an instruction that constrains the result, how to supply the right context and how to verify the output before using it in a professional document.

Learning objectives

  • Explain how a generative model produces its answer
  • Write an instruction specifying the role the format and the constraints
  • Supply the context and documents needed for a reliable answer
  • Verify an answer before reusing it in a professional document
  • Select a tool suited to the task and to the sensitivity of the data

What makes this programme different

A prompt-writing method applied to the participant's real working tasks
Examples of incorrect answers analysed to understand where they come from
A verification checklist to apply before any generated content is circulated

Programme

1How the models work

What happens behind the answer

  • Training and prediction of the next word
  • The notion of context and the context window
  • Where fabricated answers come from
  • Knowledge limits and how current the data is

2Writing an instruction

Constraining the result

  • Role objective format and intended reader
  • Constraints on length tone and structure
  • Examples provided to guide the answer
  • Breaking a complex request down into steps
  • Reworking and correcting an inadequate answer

3Providing the right context

Working on your own documents

  • Attaching reference documents to the request
  • Extracting and summarising a long text
  • Asking for the passages used to be quoted
  • Verifying the elements taken from the document

4Tools and precautions

Selecting and setting boundaries

  • Overview of the text image and voice tool families
  • Selection criteria according to the task
  • Data that must not be sent to an external service
  • Usage rights over the content produced
  • Disclosing generated content

Who is it for

Employees from all departments who wish to use generative artificial intelligence tools in their day-to-day work.

Prerequisites

No prior knowledge required

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.