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Description

Jira Software for Beginners: Creating Issues, Tracking Sprints and Reading Boards

Track an agile project in Jira without getting lost between issues, boards and filters

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

When a team moves onto Jira, it usually inherits a tool that someone else configured. Issues pile up without being updated, statuses no longer reflect the actual state of the work, and everyone quietly keeps tracking their tasks in a parallel spreadsheet. The indicators displayed by the tool then become figures that nobody trusts.

Two days to make the tool genuinely usable day to day: create and qualify an issue, organise the backlog, prepare and run a sprint, build your own filters, then read the indicators generated automatically. This programme remains at team-user level and does not cover project configuration.

Learning objectives

  • Create and qualify the different issue types used in a project
  • Organise a backlog and prepare the content of a sprint
  • Track sprint progress on a Scrum or Kanban board
  • Build filters and searches suited to your own needs
  • Read the tracking indicators generated by the tool

What makes this programme different

A practice project fed by every participant, from the first issue through to sprint closure
Building custom filters and then an individual dashboard
Handling the situations that undermine tracking, such as duplicates and frozen statuses

Programme

1Key Concepts and Issues

Feeding the project correctly

  • Understanding projects, issue types and workflows
  • Creating an issue and completing the useful fields
  • Breaking a request down into sub-tasks
  • Attaching files, links and comments
  • Following notifications and the issues assigned to you

2Backlog and Sprint

Preparing the team's work

  • Ordering and refining the backlog
  • Estimating items and tracking team capacity
  • Building the content of a sprint
  • Opening, closing and carrying over unfinished items

3Boards and Tracking

Seeing actual progress

  • Using a Scrum board and a Kanban board
  • Moving items and applying column rules
  • Spotting blockers and stalled tasks
  • Reading the sprint progress chart

4Search and Reporting

Finding and sharing information

  • Filtering issues with basic search
  • Writing queries using Jira's search language
  • Saving and sharing a filter
  • Assembling a dashboard from your own filters

Who is it for

Project team members, developers, testers, project managers and anyone required to use Jira Software on a daily basis.

Prerequisites

No prior knowledge required

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.