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Description

Manager Effectiveness: Setting Priorities, Keeping Commitments and Protecting Your Energy

Two days to become more effective on what genuinely depends on your own behaviour

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

A manager's day fills up with interruptions, urgent requests and meetings. By the evening, the substantive topics have not moved forward and the catch-ups promised to team members have been postponed once again. The issue rarely lies with organisation tools but with the way decisions are made, requests are declined and commitments are honoured.

These two days focus on the behavioural effectiveness of the manager. You will work on prioritisation trade-offs, handling incoming requests, regulating your reactions under pressure and the reliability of the commitments you make to your team.

Learning objectives

  • Analyse how your management time is actually spent over one week
  • Arbitrate between competing requests by making your criteria explicit
  • Formulate a refusal or a postponement to your line management and your team
  • Regulate your reactions in situations of pressure
  • Honour the commitments made to your team members

What makes this programme different

An analysis of your real week based on your own calendar
Exercises on last-minute requests
A change commitment tested with the group before returning to work

Programme

1Seeing Where Your Management Time Goes

Facts before methods

  • Analysis of your calendar for the past week
  • Share of imposed activities versus chosen activities
  • Recurring interruptions and where they come from
  • Identification of substantive topics that keep being postponed

2Making Trade-Offs and Standing by Them

Not everything can be a priority

  • Explicit prioritisation criteria
  • Distinguishing perceived urgency from real stakes
  • Formulating a refusal or a postponement
  • Negotiating deadlines with your line management

3Staying Effective Under Pressure

What tension does to your decisions

  • Identifying your personal signals of overload
  • Effects of fatigue on the quality of your decisions
  • Regulating your reactions in tense situations
  • Recovery and the limits you set for yourself

4Being Reliable for Your Team

Effectiveness is also measured by promises kept

  • Commitments made and the means to honour them
  • Organising regular one-to-one catch-ups with team members
  • Handling team requests without absorbing everything
  • Defining your own operating rules

Who is it for

Front-line managers, team leaders and supervisors facing a high level of fragmentation in their working day.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.