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Description

Operational Risk: Incident Collection, Modelling and Framework Management

An incident database filled in out of habit and losses that keep recurring despite action plans

  • 1 day — 7 h
  • In-person or virtual
  • Expert
  • Up to 6 participants

Operational risk is often managed by accumulation: an incident database that business lines complete without conviction, an annual risk map disconnected from actual losses, and action plans that close incidents without addressing their causes. The same failures resurface a few months later in another entity of the institution.

This one-day programme is designed for practitioners in post: quality of incident collection, risk mapping connected to actual losses, scenario analysis and estimation of extreme losses, early warning indicators and management of the overall framework. The exercises draw on reconstructed incidents and failure scenarios.

Learning objectives

  • Structure incident collection and improve the reliability of its quality
  • Build an operational risk map connected to recorded losses
  • Conduct a scenario analysis to estimate an extreme loss
  • Define relevant early warning indicators for each critical process
  • Analyse the root causes of an incident beyond its immediate handling
  • Report the operational risk profile to governance bodies

What makes this programme different

An incident is followed through from detection to root cause analysis
The risk map is tested against recorded losses to reveal its blind spots
A scenario analysis workshop run under expert panel conditions

Programme

1Incident Collection

A database business lines genuinely maintain

  • Defining the scope and the expected reporting threshold
  • Qualification, typology and mapping to processes
  • Actual losses, potential losses and near misses
  • Quality control of the database and detection of gaps

2Risk Mapping and Scenarios

Connecting estimated risk to observed risk

  • Identifying risks by critical process
  • Rating before and after the control framework
  • Testing the risk map against recorded losses
  • Scenario analysis and estimation of extreme losses

3Managing the Framework

Acting before the next loss

  • Early warning indicators and alert levels by business line
  • Root cause analysis and action plans
  • Monitoring implementation and verifying effectiveness
  • Reporting to the risk committee and defined risk appetite

Who is it for

Operational risk managers · permanent control officers · risk correspondents in business lines · internal auditors and compliance officers in banking institutions.

Prerequisites

Working in a control or risk management function within a financial institution.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.