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Description

Psychosocial Risks and Quality of Working Life: Assessing Risks, Structuring the Approach and Steering Actions

Move beyond token action plans and act on the way work is genuinely organised

  • 5 days — 35 h
  • In-person or virtual
  • All levels
  • Up to 6 participants

Psychosocial risks often appear in the occupational risk register as a single generic line, while quality of working life is reduced to a handful of social events. The serious signals surface late: repeated sick leave, a run of resignations in one department, entrenched conflict between a team and its line management.

Five days to build an approach that addresses work organisation and not only individuals. The programme sets out the framework and the roles of each stakeholder, conducts an assessment of risk factors, handles serious individual cases, then structures an action plan steered over time.

Learning objectives

  • Position the respective roles of the employer, employee representatives and prevention stakeholders
  • Identify risk factors linked to the organisation of work
  • Conduct a psychosocial risk assessment within a business unit
  • Handle a serious individual case reported within the organisation
  • Build an action plan connected to the occupational risk register
  • Steer the approach over time using indicators that are actually monitored

What makes this programme different

The assessment is conducted on a real department, including the design of the interview grid
Serious individual cases are handled with a clear division of roles between stakeholders
The action plan produced is linked to the occupational risk register rather than treated separately

Programme

1Framework, stakeholders and responsibilities

Who does what in prevention

  • Position the employer's duty of care and prevention obligations
  • Allocate roles between senior management, line management and employee representatives
  • Position occupational health providers and internal HSE functions
  • Distinguish between primary, secondary and tertiary prevention

2Understanding risk factors

Reading the reality of work

  • Spot factors linked to workload and autonomy
  • Analyse tensions between job demands and available resources
  • Identify the effects of organisational change
  • Distinguish between demanding work and genuine distress

3Assessing and evidencing

Moving beyond impressions

  • Select the assessment method suited to the size of the unit
  • Design an interview grid and conduct the discussions
  • Make use of available health and activity indicators
  • Present findings without singling out individuals

4Handling individual cases

Acting once the alert is raised

  • Receive a report and qualify the situation
  • Conduct the internal investigation within a defined framework
  • Balance protection of the individual with the follow-up action taken
  • Avoid reactions that make the situation worse

5Building and steering the action plan

Embedding the approach over time

  • Turn findings into actions that address the organisation of work
  • Align the plan with the occupational risk assessment and register
  • Agree priorities with employee representatives
  • Track the effects of actions through indicators that are genuinely maintained

Who is it for

HR managers, health and safety practitioners, members of employee or health and safety committees, line managers and occupational wellbeing focal points.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.