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Description

Written and Oral Communication: Structure Your Message, Write It and Deliver It

Working on both registers together so that one message holds up in writing and when spoken

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

In the course of a single day, a professional drafts a note and then presents the same information in a meeting. The two exercises do not follow the same rules. Text that is too dense becomes unreadable on screen, and an improvised talk loses its thread after three minutes. The message then arrives weakened on both sides.

This 14-hour programme treats writing and speaking as two outputs of the same structuring work. The first day covers building and then drafting the message. The second day is devoted to delivering it aloud, with video recording and feedback from the group.

Learning objectives

  • Structure a message based on its objective and its audience
  • Draft a note in which the main message appears in the opening lines
  • Convert a written document into a five-minute presentation
  • Adapt vocabulary and pace to the audience in the room
  • Answer an unexpected question without losing the thread of the argument

What makes this programme different

One message worked through from outline to written note and then to spoken delivery
Two short video recordings followed by individual analysis
Documents brought by participants provide the material for the exercises

Programme

1Clarifying the message before wording it

Objective, audience and angle

  • Stating the message in a single sentence
  • Identifying what the recipient expects
  • Selecting the information to keep and to leave out
  • Building an outline that fits in five lines

2Writing to be read

Notes, emails and meeting reports

  • Placing the key message at the top of the document
  • Breaking text into paragraphs and using headings
  • Choosing words and removing unnecessary phrasing
  • Proofreading guided by a checklist

3Delivering the message aloud

Voice, posture and pace

  • Opening and closing a presentation
  • Working on delivery speed and breathing
  • Using the space and holding eye contact
  • Measured use of projected materials

4Holding the exchange

Questions, objections and reformulation

  • Taking questions without losing your thread
  • Reformulating an objection before answering it
  • Handling interruptions and digressions
  • Closing an exchange on a clear decision

Who is it for

Staff members, technical specialists and managers who have to both draft professional documents and speak in front of a group.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.