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Description

Ethics and Management: Identifying Dilemmas, Making Judgement Calls and Standing By Them

A one-day virtual programme for handling management situations in which no option is entirely satisfactory

  • 1 day — 7 h
  • In-person or virtual
  • Intermediate
  • Up to 6 participants

Managers are sometimes faced with choices that no rule can settle. Should information shared in confidence be passed on when it affects the whole team? How should additional workload be distributed among people who are already stretched? These situations are often resolved alone and under time pressure.

This one-day virtual programme helps you build a consistent way of handling them. You learn to recognise a dilemma and to name the values that are in conflict. You apply a structured analysis method that makes your reasoning explicit. You also practise announcing a decision that will leave some people dissatisfied.

Learning objectives

  • Recognise a dilemma behind a problem presented as purely technical
  • Name the values and interests that conflict within a decision
  • Apply a structured analysis method to a sensitive case
  • Explain a decision to people it does not satisfy
  • Define your own decision-making benchmarks and their limits

What makes this programme different

Work exclusively on dilemmas brought by the participants themselves
A step-by-step analysis method that can be reused independently after the programme
Structured confrontation of viewpoints between managers from different environments

Programme

1Recognising a Dilemma

When the rule provides no answer

  • Difference between a technical problem, a breach of rules and a genuine dilemma
  • Values and interests at stake in a management decision
  • Common situations involving confidentiality, fairness and loyalty
  • The cost of postponing a sensitive decision

2Analysing and Deciding

Making your reasoning explicit

  • Mapping the people concerned and the consequences for each of them
  • Reviewing the options, including those dismissed at first glance
  • Decision criteria and a clearly assumed order of priority between them
  • Testing the decision through the perspective of a third party

3Owning and Explaining the Decision

A decision that must be voiced

  • Communicating a decision to the people it disadvantages
  • What part of the reasoning can be shared and what must remain confidential
  • Responding to criticism and to accusations of unfairness
  • Personal benchmarks for future decisions

Who is it for

Team managers and senior professionals who face sensitive judgement calls in their day-to-day activity.

Prerequisites

Hold a management or team coordination responsibility.

Dates & locations

12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.