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Description

Managerial Credibility: Establishing Your Authority, Deciding and Holding Your Ground

Two days to build authority that rests on actions rather than on a job title or years of service

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

A manager can be appointed without being recognised. Decisions are reopened once the meeting is over. Some team members go straight to the next level up. The manager then hesitates between hardening their stance and seeking the team's approval. Both reflexes weaken them.

Two days to establish lasting credibility. You identify what your standing actually rests on, with your team and with your own management line. You practise deciding with incomplete information, explaining an unpopular choice and holding a contested position without becoming rigid.

Learning objectives

  • Identify the sources of credibility available within your own role
  • Analyse situations where your authority is challenged and what triggers them
  • Make a decision and explain it when not all the information is available
  • Hold a position contested by an individual team member or by the group
  • Stand behind a decision taken by senior management that you did not choose
  • Adjust your communication so that your actions and your announcements are aligned

What makes this programme different

Work on real situations of challenge experienced by the participants
Repeated practice in announcing an unpopular decision in front of the group
Peer feedback on each participant's presence, voice and wording

Programme

1What Your Credibility Actually Rests On

The Title Is Not Enough

  • Sources of credibility linked to role, expertise and relationships
  • What the team expects from the person who decides
  • The effects of hesitation and of promises not kept
  • Self-assessment of each participant's strengths and vulnerabilities

2Deciding and Standing Behind Your Decisions

The Decision as a Visible Act

  • Making decisions with incomplete information
  • Distinguishing between consultation, joint decision-making and decision
  • Announcing an unpopular choice and responding to objections
  • Supporting a decision taken at a higher level

3Holding Your Position Without Becoming Rigid

Firm on Substance, Flexible on Form

  • Responding to a public challenge in a meeting
  • How to handle a team member who bypasses the reporting line
  • Distinguishing what is negotiable from what is not
  • Revisiting a decision when new information emerges

4Building Credibility Over Time

Consistency Is Tested Day by Day

  • Alignment between announcements, expectations and behaviours
  • Keeping commitments and handling missed deadlines
  • Acknowledging a mistake without losing authority
  • Positioning yourself with your management line and your peers

Who is it for

Newly appointed managers · team leaders moving into a new role · supervisors whose authority is regularly called into question.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.