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Description

Disability Inclusion Officer: Framing the Role, Supporting Cases and Driving Awareness

Move beyond a role that exists only on paper and turn it into a recognised, actively used point of contact within the organisation

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

The appointment has been made but the remit remains vague. The disability inclusion officer receives few requests. Situations only come to light once they are already deadlocked, and it is unclear what position to take between the employee, the line manager and the occupational health provider. Without a clear framework, the role is reduced to a line on the organisation chart.

A short programme, delivered in person or virtually, to define the scope of the role and the first reflexes to adopt. You set out what the officer handles directly and what is referred elsewhere. You build the case-handling pathway from the initial alert through to follow-up. You map the partners to involve and prepare the actions that make the role visible.

Learning objectives

  • Define the scope of the disability inclusion officer role and its limits
  • Structure the handling of an individual case from initial alert through to follow-up
  • Identify the internal and external partners to involve depending on the situation
  • Conduct an interview with an employee who is hesitant about disclosing a condition or requesting support
  • Build an internal communication action plan for the role

What makes this programme different

A role description drafted during the session and ready to discuss with your management
A case-handling pathway setting out each step and the people to involve
Real situations brought by participants and analysed collectively

Programme

1Framing the role

Scope, credibility and resources

  • The officer's position between the employee, the line manager and human resources
  • Distinguishing what is handled directly from what is referred on
  • Confidentiality of the information collected
  • Time allocation and reporting line to be negotiated with management

2Handling an individual case

From the initial alert to job retention

  • Spotting the signals of a situation that is deteriorating
  • Meeting the employee and gathering their needs
  • Working with the occupational health provider and the line manager
  • Monitoring workplace adjustments over time

3Keeping the role alive in the organisation

Networks, communication and partners

  • Mapping internal and external partners
  • Awareness activities tailored to each team
  • Briefing line managers on the alert process
  • Tracking the actions launched and holding review points

Who is it for

Newly appointed disability inclusion officers, human resources managers and members of HR teams responsible for this remit.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.