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Description

Workplace Accidents: Handling Cases, Challenging Decisions and Reducing Costs

Take back control of the workplace accident handling process and of its financial consequences

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

An injury report is filed before the circumstances have been verified. Written observations are not submitted within the useful time frame and the file is never reviewed before the decision to accept the claim. The company then discovers the effect on its insurance premium and on its claims record. It cannot always trace the increase back to the specific incidents that caused it.

This short programme works through the full handling chain of a workplace accident file. It covers fact-finding at the scene, drafting substantiated written observations and following up the review process. It also addresses how to read the notifications received, the available challenge routes and the link between accident frequency and the cost ultimately borne by the employer.

Learning objectives

  • Gather and document the circumstances of an accident as soon as it occurs
  • Draft substantiated written observations within the useful time frame
  • Follow up the review of the file and make use of the documents disclosed
  • Identify decisions that can be challenged and pursue the appropriate route
  • Link the establishment's accident record to the cost borne by the employer

What makes this programme different

Written observations are drafted on real cases where the facts of the accident are questionable
The documents in a review file are read and analysed during the session
The link between a given incident and its effect on the premium is reconstructed step by step

Programme

1Handling the accident from the moment it occurs

Securing the first few hours

  • Classifying an event as a workplace or commuting accident
  • Collecting witness statements and physical evidence
  • Preparing the accident report and supporting documents
  • Drafting substantiated written observations and understanding their scope

2Following up the review process

Staying in control of the procedure

  • How the review unfolds and how to correspond with the insurer and the relevant authorities
  • Reviewing the file and making use of the documents disclosed
  • Questionnaires and interviews of the parties involved
  • Reading and interpreting decision notifications
  • Handling relapses and extended periods of sick leave

3Challenging decisions and controlling the cost

Acting on what has a lasting impact

  • Decisions open to challenge and the competent bodies
  • Building the argument to contest a decision
  • How premiums are set and the effect of a single incident on the cost
  • Prevention measures with a measurable effect on the accident record

Who is it for

Human resources managers and officers as well as health and safety managers, payroll officers and human resources assistants.

Prerequisites

No prior knowledge required

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.