Start a conversation ↗

Description

Scrum Master: Facilitating Events, Removing Impediments and Certifying Your Skills

Holding the Scrum Master role day to day with a team under pressure and impatient management

  • 2 days — 14 h
  • In-person or virtual
  • Intermediate
  • Up to 6 participants

Many teams describe themselves as agile yet run sprints that overflow, dailies that turn into status reporting and retrospectives that change nothing. The Scrum Master appointed for want of a better option ends up acting as a disguised project manager, without removing real impediments or protecting the team's capacity.

These two days establish the role as defined in the Scrum framework, then test it against concrete situations. Facilitating the events, managing flow, addressing dysfunctions and working with the Product Owner and management are covered in turn. The programme prepares participants for the certification examination taken at the end of the session.

Learning objectives

  • Explain the roles, events and artefacts of the Scrum framework
  • Facilitate each sprint event with a clear objective
  • Run a retrospective that leads to actions actually followed up
  • Identify and remove the impediments slowing the team down
  • Measure the team's capacity and predictability
  • Prepare for the Scrum Master certification examination

What makes this programme different

A full sprint simulation runs across the two days with incidents injected along the way
Retrospectives are facilitated by participants and then analysed as a group
Examination practice sessions punctuate each half-day

Programme

1The Scrum Framework and the Scrum Master Role

What the role really covers

  • Values and pillars of the Scrum framework
  • Respective responsibilities of the three roles
  • Artefacts and their associated commitments
  • The difference between facilitation and project control
  • Pitfalls of the Scrum Master acting as a project manager

2Facilitating the Sprint Events

Meetings that are useful and kept to time

  • Framing and facilitating sprint planning
  • A daily focused on the objective rather than on reporting
  • Sprint review with stakeholders
  • Retrospective and selection of improvement actions

3Removing Impediments and Improving Flow

Protecting the team's capacity

  • Spotting and qualifying impediments
  • Managing work in progress and interruptions
  • Definition of Done and delivered quality
  • Velocity, capacity and predictability
  • Useful indicators and misleading indicators

4Supporting the Team and the Organisation

Making agility hold beyond the team

  • Cooperating with the Product Owner on the backlog
  • Relations with management and handling requests outside the sprint
  • Supporting a team in conflict or losing motivation
  • Scaling and coordination across teams
  • Final review ahead of the examination

Who is it for

Project managers, developers, team leaders and future Scrum Masters expected to support a team working with Scrum.

Prerequisites

Having taken part in a development project or being familiar with agile principles.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.