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Description

DISC Method: Identifying Colour Profiles, Adapting Your Message and Improving Everyday Exchanges

Read how someone operates within minutes and adjust the way you speak to them

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

The same argument convinces one person and irritates the next. The first wants to move quickly, the second asks for evidence, the third wants to discuss the human context first. Without a reading framework, professionals repeat the same message and put the outcome down to chance.

This 14-hour programme is built on a reading of observable behaviour across four tendencies associated with colours. Participants identify their own profile, then practise recognising that of others and adapting their message accordingly. Exercises are drawn from sales, management and teamwork situations.

Learning objectives

  • Identify your dominant profile among the four behavioural tendencies
  • Recognise a counterpart's dominant tendency from observable cues
  • Adapt your vocabulary and pace to each tendency
  • Conduct a sales meeting taking the client's profile into account
  • Anticipate friction between opposing profiles within a team

What makes this programme different

Practical training in profile recognition using replayed exchange sequences
Meeting guides for each tendency, ready to use as soon as you return to your desk
Sales and management cases addressed in turn using the same framework

Programme

1Discovering the four-tendency framework

Observable behaviour and colours

  • Description of the four behavioural tendencies
  • Distinction between observable behaviour and personality
  • Matching colours with language markers
  • Limits and sound uses of the tool

2Positioning yourself

Dominant profile and profile under pressure

  • Feedback on the individual profile
  • Identifying your strengths and points of friction
  • How your behaviour shifts under pressure
  • The effect of your style on the other tendencies

3Reading the other person's profile

Verbal and non-verbal cues

  • Listening for revealing words and turns of phrase
  • Observing pace, eye contact and gestures
  • Reading an email or a short message
  • Testing your hypothesis during the exchange

4Adapting your communication

Sales, management and teamwork

  • Conducting a sales meeting according to the client's tendency
  • Framing a management instruction that fits the profile
  • Announcing a change to a team of mixed profiles
  • Handling tension between opposing tendencies

Who is it for

Sales professionals · managers · customer relations officers and anyone seeking a fast, practical framework for reading behaviour.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.