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Description

DISC Communication Styles: Know Your Profile, Read Others and Adapt

Two days to identify your communication style and adjust your exchanges to the profile of the person in front of you

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Two capable professionals can fail to understand each other simply because they do not communicate in the same way: one gets straight to the point while the other expects context, one decides quickly while the other asks for data. These differences in style create tensions that are wrongly attributed to a lack of goodwill.

This 14-hour programme is based on the DISC model and its four dominant styles. Participants position themselves using a questionnaire, learn to identify the style of the people they work with from observable cues, and adapt the way they present information according to the profile in front of them.

Learning objectives

  • Identify your dominant style and your fallback style using the model
  • Describe the four styles through observable behaviours
  • Identify the likely style of a counterpart during an exchange
  • Adapt the form of a message to the style of its recipient
  • Anticipate sources of friction between two opposing styles

What makes this programme different

An individual profile delivered and discussed from the first half-day
Style identification exercises based on short exchanges role-played in front of the group
An adaptation sheet for each style, usable to prepare your meetings

Programme

1Positioning yourself within the model

The four styles

  • Overview of the model's axes and the four styles
  • Typical behaviours of each style in meetings
  • Debrief and reading of your individual profile
  • Distinction between natural style and adapted style

2Decoding your counterparts

Cues and hypotheses

  • Verbal and behavioural cues associated with each style
  • Forming a style hypothesis and testing it
  • Common errors in quick assessments
  • Identifying style in tense situations

3Adapting your message

Same content, different form

  • Choosing the level of detail according to the target style
  • Pace and structure of a tailored presentation
  • Making a request and saying no according to the profile
  • Adapting your professional written communication

4Working with opposing styles

Friction and complementarity

  • Recurring friction points between distant styles
  • Leading a meeting bringing together different profiles
  • Allocating roles according to individual preferences
  • Preparing a meeting with a difficult counterpart

Who is it for

Managers, sales professionals, project managers and members of multidisciplinary teams working with a wide range of counterparts.

Prerequisites

No prior knowledge required

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.