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Description

Managing Your Emotions: Identifying What You Feel, Expressing It and Staying Composed

Two days to put words to your emotions at work and choose how to express them

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

At work, many people move between two responses: holding everything in until it spills over, or reacting in the heat of the moment and regretting it afterwards. In both cases the emotion was not identified in time, and the exchange leaves needless traces behind.

This 14-hour programme focuses on your own emotional functioning. Participants learn to recognise their emotions as soon as they arise, to identify the underlying need, to express them in a measured way and to recover after an intense episode. The work remains individual: handling conflict situations is covered in separate programmes.

Learning objectives

  • Name precisely the emotion felt in a work situation
  • Recognise the physical signals that precede an emotional surge
  • Identify the need expressed by an emotion
  • Express an emotion to another person without assigning blame
  • Postpone a reaction long enough to regain composure
  • Recover after an intense emotional episode

What makes this programme different

An emotional vocabulary built and applied to participants' own situations
Work on the early physical signals specific to each individual
Expression phrasing tested and then refined in pairs

Programme

1Identifying What You Feel

Naming before reacting

  • Distinguishing between emotion, physical sensation and interpretation
  • Broadening vocabulary beyond anger and stress
  • Recognising early physical signals
  • Identifying the work situations that trigger each individual

2Understanding the Need Behind the Emotion

What the emotion signals

  • Link between the emotion felt and an unmet need
  • Identifying your recurring needs in professional situations
  • Gap between the immediate reaction and the real need
  • Expressing the need in concrete terms

3Expressing Yourself in a Measured Way

Speaking up without assigning blame

  • Choosing the moment and the setting to express an emotion
  • Phrasing centred on yourself rather than on the other person
  • Voicing disagreement or discomfort to a colleague
  • Deferring a reaction when the intensity is too high

4Recovering and Making Progress

After the emotional episode

  • Returning to calm after an intense reaction
  • Reviewing the episode with hindsight
  • Identifying your recurring emotional patterns
  • Selecting two adjustments to work on as a priority

Who is it for

Anyone wishing to identify and express their emotions more effectively in a professional setting, whatever their role.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.