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Description

Agile Coach: Supporting Teams, Facilitating Ceremonies and Building Autonomy

Moving from the expert who supplies the answer to the practitioner who helps the team move forward

  • 3 days — 21 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Many teams run agile ceremonies without gaining any real benefit: retrospectives that go nowhere, daily stand-ups turned into reporting sessions, the facilitator role taken on by default. Whoever holds that role often lacks the tools to intervene without deciding on the team's behalf.

Three days to build the agile coach posture around listening, questioning and facilitation. Unlike a DevOps track focused on the technical pipeline, this programme addresses how a team functions as a group and the interventions that help it take ownership.

Learning objectives

  • Distinguish the coach, trainer, mentor and facilitator postures
  • Conduct a coaching conversation built on questioning
  • Facilitate a retrospective that leads to actions that are actually followed up
  • Assess a team's maturity and propose a suitable intervention
  • Handle a situation of conflict or disengagement within a team
  • Define your intervention scope with management

What makes this programme different

Each posture is practised in triads with observation and immediate feedback
Retrospectives are facilitated by participants and then debriefed on their actual effect
Team situations brought by the group provide the material for the practice sessions

Programme

1Posture and Intervention Scope

Knowing when not to give the answer

  • Differences between coach, trainer, mentor and consultant
  • Intervention agreement with the team and with management
  • Neutrality and the limits of the role
  • Signals that indicate poor positioning

2Listening and Questioning

The core tools of coaching support

  • Listening for facts, emotions and needs
  • Open questions and reformulation
  • Non-evaluative observational feedback
  • Silences and pace management

3Facilitating Ceremonies

Getting the team to produce

  • Preparing a workshop and selecting the format
  • Facilitating the stand-up and the review
  • Varied retrospective formats and follow-up on agreed actions
  • Managing silent or dominant participants

4Team Dynamics and Conflict

Intervening when the team seizes up

  • Stages of team development
  • Identifying tensions and unspoken issues
  • Handling a disagreement during a session
  • Disengagement and loss of purpose

5Supporting Change

Extending your action beyond the team

  • Assessing a team's maturity
  • Working with management and stakeholders
  • Measuring observable progress
  • Building your own development plan as a coach

Who is it for

Scrum masters, project managers, team leaders and future agile coaches expected to support teams.

Prerequisites

Familiarity with agile principles and experience of taking part in team ceremonies.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.