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Description

CSR: Defining the Language, Mapping Stakeholders and Starting to Act

Understand what corporate social responsibility changes in the day-to-day decisions of your role

  • 0.14 days — 1 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

CSR comes up in meetings without everyone attaching the same meaning to the term. Some understand it as regulatory compliance, others as communication, others again as waste sorting. This confusion holds engagement back: no one knows what the approach expects of their position, or which first step to take.

This one-hour module establishes shared reference points. Participants distinguish CSR from sustainable development and from compliance, identify the stakeholders of their own activity and pinpoint, within their own remit, one action that can realistically be delivered in the short term.

Learning objectives

  • Distinguish corporate social responsibility from sustainable development and regulatory compliance
  • Describe the three dimensions covered by a CSR approach
  • Identify the stakeholders concerned by your own activity
  • Prioritise stakeholder expectations according to their importance for your role
  • Select one corporate social responsibility action that applies to your position

What makes this programme different

Terminology is clarified using the wording actually heard in the workplace
Each participant works on the stakeholders within their own remit
The module closes with a named and dated action rather than a statement of intent

Programme

1What CSR Actually Covers

Establishing shared vocabulary

  • Environmental, social and economic dimensions of a CSR approach
  • The difference between corporate social responsibility, sustainable development and compliance
  • Overview of the most frequently encountered international frameworks and standards, such as ISO 26000
  • What the approach changes in day-to-day professional practice

2Stakeholders and Expectations

Knowing who you answer to

  • Identifying internal and external stakeholders
  • Reading the expectations of customers, clients and employees
  • Prioritising topics according to their importance for the activity
  • The gap between stated commitments and observed practice

3First Levers for Action

Moving from intention to action

  • Identifying room for manoeuvre within your own remit
  • Distinguishing quick-win actions from longer-term programmes
  • The role of the individual employee in a collective approach
  • Reliable information sources for keeping up to date

Who is it for

Employees from all functions discovering corporate social responsibility, together with newly appointed CSR champions and members of teams involved in a company-wide initiative.

Prerequisites

No prerequisites

Dates & locations

12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.