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Description

Dashboards: Selecting Indicators, Designing the Layout and Leading Performance Reviews

Replace a report nobody reads with a handful of indicators that actually trigger decisions

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Most departments already have a dashboard: fifteen tabs, dozens of figures, late distribution and not a single decision at the end of it. Indicators are often chosen because the data happened to be available, not because they shed light on an action. The result: the management controller spends the week producing figures that operational teams either challenge or ignore.

Two days to start again from the objectives of the activity and build a dashboard that is genuinely used. Each participant selects their indicators, connects them to their data sources and designs the layout of the document they will present to their committee.

Learning objectives

  • Link the selected indicators to the objectives and performance drivers of the activity
  • Build an indicator with its definition, source and reporting frequency
  • Select the visual representations best suited to each message
  • Organise data collection and data reliability checks
  • Lead a performance review based on the dashboard

What makes this programme different

Each participant leaves with the layout of their own dashboard
Indicators are documented in a specification sheet setting out definition, source and alert threshold
A performance review is simulated with an operational manager who challenges the figures

Programme

1From Objectives to Indicators

Measuring what can actually be managed

  • Translate the objectives of the activity into management questions
  • Distinguish outcome indicators from action indicators
  • Discard indicators that nobody is able to influence
  • Limit the number of indicators at each level of responsibility

2Building and Documenting the Indicator

A figure that is no longer disputed

  • Write the specification sheet of an indicator with its calculation formula
  • Identify the data source and the person accountable for it
  • Set the reporting frequency and the availability deadline
  • Define alert thresholds and commentary rules

3Layout and Visual Representation

Making the message readable at a glance

  • Structure the document according to the reader's level of detail
  • Choose the right chart for a trend, a breakdown or a variance
  • Write a short comment that explains the variation
  • Avoid visual effects that distort interpretation

4Production and Facilitation

Keeping the dashboard alive over time

  • Organise data collection and consistency checks before distribution
  • Hold the production schedule of the dashboard
  • Lead the performance review and formalise the decisions taken
  • Adjust the indicators when the activity changes

Who is it for

Management controllers, finance managers and operational managers responsible for producing or using a business dashboard.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.