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Description

Executive Assistant: Holding a High-Exposure Role

Master the organisation, communication and confidentiality demanded by a role working alongside senior leadership

  • 1.5 days — 10.5 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

The role combines managing an executive's time, handling the flow of sensitive information and dealing with contacts at every level of the organisation. The demands are as much about professional bearing as about method.

One and a half days to consolidate organisational practices, the quality of professional written communication and the right relational distance.

Learning objectives

  • Organise an executive's diary and priorities
  • Structure document filing and the flow of information
  • Draft clear professional documents adapted to the reader
  • Maintain confidentiality and the right relational distance
  • Prepare and follow up meetings and business travel

What makes this programme different

Work on real situations drawn from participants' daily practice
Organisational methods that can be applied immediately on return to work
Peer exchange on the sensitive situations specific to the role

Programme

1Organising time and priorities

Managing your own time and someone else's

  • Arbitrating between competing requests addressed to the executive
  • Diary management: anticipation, buffer time, urgent matters
  • Filtering, redirecting and handling matters independently
  • Tracking deadlines and commitments made

2Structuring information

Retrieving, sharing, archiving

  • Document filing and naming conventions
  • Information flow: to whom, when and in what form
  • Preparing meeting packs and travel files
  • Minutes: structure, conciseness and follow-up of decisions

3Holding the right professional bearing

Exposure and confidentiality

  • Confidentiality: what is said, what is withheld, what is put in writing
  • The right distance with the executive and with the teams
  • Handling pressing requests and difficult contacts
  • Representing the executive office without acting in its place

Who is it for

Executive assistants, senior secretaries, office managers and support staff working alongside a management team or executive office.

Prerequisites

Currently holding or preparing to take up an executive assistant role

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.