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Description

HR Change Management: Diagnosing Resistance, Engaging People and Supporting Teams

Deliver a reorganisation without leaving your teams and managers behind

  • 2 days — 14 h
  • In-person or virtual
  • Intermediate
  • Up to 6 participants

An organisational or system change is decided quickly and rolled out poorly. Employees hear the news in fragments, managers relay a project they have not fully understood, and HR steps in once tensions are already entrenched. Resistance is then treated as a people problem rather than as a signal about how the work is actually done.

Two days to intervene earlier and more usefully, from diagnosing the impact on day-to-day work through to monitoring the roll-out. Participants work on a change project that is under way or about to begin.

Learning objectives

  • Analyse the concrete impact of a project on how teams work
  • Identify stakeholders and their position towards the change
  • Build a sequenced change support plan
  • Prepare managers to carry the project to their teams
  • Handle objections and situations of deadlock
  • Monitor warning signals during the roll-out

What makes this programme different

The change support plan is built on a real project brought by the participant
The toughest objections are role-played and then reviewed with reversed roles
A warning-signal checklist is produced for the roll-out phase

Programme

1Change diagnosis

Understanding what actually changes in the work

  • Describe the impact of the project role by role
  • Distinguish the announced change from the experienced change
  • Identify the real losses for the teams
  • Assess the workload the roll-out represents

2Stakeholders and influence dynamics

Knowing who to rely on

  • Map stakeholders according to their position
  • Identify influential advocates and opponents
  • Choose which stakeholders to mobilise first
  • Address the case of managers who disagree

3Change support plan

Sequencing rather than announcing

  • Build the stages of the roll-out
  • Select the information and training measures
  • Prepare managers for their communication moments
  • Plan review and adjustment points

4Resistance and follow-up

Sustaining effort over time

  • Listen to an objection without dismissing it
  • Answer questions without making unrealistic promises
  • Handle an individual situation of deadlock
  • Monitor warning signals and adjust the plan

Who is it for

HR managers and HR project officers, together with line managers and project leads involved in rolling out a reorganisation or a new system.

Prerequisites

Having taken part in a change project or being about to support one.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.