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Description

Human Resources: Positioning the Function, Managing Processes and Equipping Managers

Two days to build a coherent overview of HR processes and responsibilities

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Taking on HR responsibilities without formal grounding in the discipline leads to reactive, case-by-case management. Administrative urgencies are handled without visibility of the wider process, managers are answered without a clear sense of where the HR role ends, and obligations are discovered only when they become pressing.

These 14 hours build a structured view of the function: the employee lifecycle, skills development, compensation and employee relations. Participants clarify how responsibilities are shared between HR and line managers. Each leaves with a map of the HR processes in their own organisation.

Learning objectives

  • Describe the remit of the HR function and how it interacts with the management line
  • Identify the stages of the employee lifecycle and the associated administrative actions
  • Recognise the main obligations attached to personnel administration
  • Position skills development processes within the HR annual cycle
  • Explain the components of compensation and the principles used to steer them
  • Identify employee relations stakeholders and their scope of involvement

What makes this programme different

An HR process map built on the participants' actual organisations
Focused work on the dividing line between HR responsibility and manager responsibility
Short case studies on each process to anchor the key reference points

Programme

1Positioning the Function and Its Stakeholders

What an HR department is for

  • Remit of the function and expectations of leadership, managers and employees
  • Sharing of roles between HR, managers and employee representatives
  • How the function is organised according to company size
  • Main frameworks and internal policies that govern HR action

2Managing the Employee Lifecycle

From recruitment to exit

  • Recruitment and onboarding of new joiners
  • Employment contracts and key administrative management actions
  • Working time and absence management
  • Handling departures and end-of-service formalities

3Developing Skills and Rewarding People

The levers of progression

  • Annual appraisal and career development review cycle
  • Building and monitoring the skills development plan
  • Components of compensation and principles of internal equity
  • Spotting risk situations in relation to equal treatment

4Managing Employee Relations and Steering the Function

Making the collective relationship work

  • Employee representation stakeholders and areas of consultation
  • Preparing discussions with employee representatives
  • Monitoring the workplace climate and early warning signals
  • Core HR indicators and internal communication

Who is it for

Employees taking on HR responsibilities, along with owners and directors of small organisations, executive assistants and managers with no formal HR background.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.