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Description

Leadership and Communication: Structure Your Message, Convince and Bring People With You

Two days to make sure your management communication finally lands the way you intend

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

The message was clear in your head. In the meeting it was misunderstood, in the one-to-one it came across as criticism, and in the follow-up note nobody retained the essential point. Managers spend a large part of their day speaking without always measuring what others actually take away.

This two-day programme focuses solely on the manager's communication: structuring a message, adapting it to the audience, listening for real and holding your ground in tense exchanges. Unlike work on managerial presence, everything here centres on what is actually exchanged.

Learning objectives

  • Structure a management message around one main idea supported by facts
  • Adapt your level of detail to the real needs of your audience
  • Practise active listening that brings out what a team member is not saying
  • Facilitate a team meeting and draw out those who stay silent
  • Respond to an objection raised in public without damaging the relationship

What makes this programme different

Each participant prepares and delivers three real situations drawn from their own role
Group feedback focused on what was understood rather than on style
Meeting and one-to-one preparation templates completed during the session

Programme

1Clarifying your message before speaking

Knowing what you want to achieve

  • Defining your intention and the outcome you expect
  • Building your message around one main idea
  • Selecting the facts that support the message
  • Removing what blurs the listener's attention

2Being understood by each audience

The same content is not delivered the same way

  • Reading the expectations and information level of your audience
  • Choosing between speaking, writing and informal exchange
  • Using concrete examples and images
  • Checking what has genuinely been understood

3Listening in order to draw people out

The silent side of a manager's communication

  • Open questions and useful follow-up prompts
  • Reformulation that moves the conversation forward
  • Spotting signals of unspoken disagreement
  • Handling silences in one-to-one discussions

4Holding your ground in a group and under pressure

Meetings, objections and remarks that sting

  • Opening and framing a team meeting
  • Sharing speaking time and drawing out quieter participants
  • Responding to an objection raised in front of everyone
  • Regaining control after an interruption

Who is it for

Managers, team leaders and heads of department who run meetings and conduct regular one-to-one discussions.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.