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Description

Non-Verbal Communication: Observe, Interpret and Adjust Your Posture

Read body-language signals in professional exchanges without jumping to hasty conclusions

  • 0.43 days — 3 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

In a meeting or an interview, part of the message travels outside the words. Averted eyes, folded arms, a silence that lasts too long: everyone interprets, often too quickly and sometimes wrongly. Misunderstandings arise as much from these approximate readings as from what is actually said.

Three hours to learn to observe before interpreting, to place a signal back in its context and to adjust your own posture. The session is built on guided observation and short paired role-play exercises, with particular attention to the multicultural working environment of the Gulf.

Learning objectives

  • Distinguish factual observation from interpretation
  • Identify the main categories of body-language signals in an exchange
  • Place a signal back in its context before drawing a conclusion
  • Adjust your own posture to support your message

What makes this programme different

Practice in separating what you see from what you assume
Guided paired observation of short exchanges
A reasoned caution against simplistic body-language checklists

Programme

1See Before You Interpret

Observation comes before conclusion

  • Describe a behaviour without adding meaning to it
  • Identify your own interpretation biases
  • Distinguish an isolated signal from a cluster of indicators
  • Weigh the influence of context and cultural habits

2The Registers of the Body

What posture, voice and gaze reveal

  • Observe posture, orientation and distance
  • Listen to pace, volume and silences
  • Spot gestures of comfort and of withdrawal
  • Identify mismatches between words and attitude

3Adjusting Your Own Communication

Staying consistent between what you say and what you show

  • Align voice, gaze and posture with your intention
  • Adapt your gestures to the format of the exchange
  • Rephrase as soon as a mismatch appears
  • Check the effect produced on the other person

Who is it for

Managers and sales professionals as well as recruiters and anyone whose role relies on face-to-face interaction.

Prerequisites

No prior knowledge required

Dates & locations

12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.