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Description

Production Team Leader: Leading, Organising and Developing the Team

Moving from a technical role to leading a production team on the shop floor day to day

  • 3 days — 21 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

People become team leaders because they are technically strong. Overnight they must allocate work, hold the line on output targets, address the behaviour of a former colleague and enforce safety rules. Without management reference points, the day is spent troubleshooting machines rather than making the team work.

Three days to build the reflexes of frontline supervision: organising the production day, running team briefings, handling difficult conversations, enforcing safety rules and supporting operator skills development.

Learning objectives

  • Position your supervisory role between the team and management
  • Organise the production day and allocate work
  • Run a short and useful team briefing
  • Hold a corrective conversation while staying factual
  • Enforce safety and quality rules at the workstation
  • Organise multi-skilling and the induction of new joiners

What makes this programme different

The situations addressed come from participants' own shop floors rather than theoretical cases
Each participant practises running a start-of-shift briefing in front of the group
A personal development plan is written and scheduled before the end of the session

Programme

1Taking Up the Role

Becoming the leader of former colleagues

  • Position your role between the team, production and management
  • Identify the decisions that are yours and those that must be escalated
  • Set your operating framework in the first few weeks
  • Handle the team's reactions to your change of status

2Organising Production Day to Day

Holding the line on the workstation and its targets

  • Prepare the workstation and allocate work according to skills
  • React to a machine incident or an absence
  • Track workstation indicators and explain them to the team
  • Ensure effective handover between successive shifts

3Leading and Communicating

Short messages that get through

  • Run a start-of-shift briefing in a few minutes
  • Pass on an instruction and check it has been understood
  • Escalate a difficulty to your line manager
  • Involve the team in solving a recurring problem

4Handling Difficult Situations

Addressing behaviour without damaging the relationship

  • Separate fact from judgement when describing a situation
  • Hold a corrective conversation while staying with the facts
  • Recognise good work in a credible way
  • Manage a disagreement between two team members

5Safety, Quality and Skills

Enforcing standards and building capability

  • Enforce safety rules at the workstation without compromising on leading by example
  • React to a hazardous situation and deal with it
  • Induct and train a new joiner at the workstation
  • Build the team's multi-skilling matrix

Who is it for

Newly appointed team leaders and supervisors, as well as experienced operators identified to lead a team.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.