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Description

RACI Matrix: Allocating Roles, Clarifying Decisions and Removing Bottlenecks

Know who delivers, who approves, who is consulted and who is informed for every project activity

  • 0.43 days — 3 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

On a cross-functional project, responsibilities tend to surface only when conflict arises. Two people have worked on the same deliverable. An approval is missing because no one knew they were the decision-maker. A department learns of a decision affecting it once it has already been taken. The schedule cannot fix this, because the issue lies with roles.

Three hours online to build a responsibility assignment matrix on a live project, then secure its approval. The session also addresses the situations that commonly cause difficulty, such as multiple approvers and roles left vacant because no owner has been designated.

Learning objectives

  • Distinguish the roles of delivery, approval, consultation and information
  • Break the project down into assignable activities
  • Build a complete responsibility assignment matrix for a project
  • Identify allocation anomalies such as multiple approvers
  • Secure approval of the matrix and use it throughout the project

What makes this programme different

The matrix is built on a project brought by the participants
Common allocation anomalies are diagnosed on real matrices
The approval process with line managers is prepared in advance

Programme

1The four roles

Naming precisely who does what

  • Distinguish delivery from approval
  • Position consultation and information
  • Identify the single decision-maker for an activity
  • Spot the wording that sustains ambiguity

2Building the matrix

Break down, then assign

  • Break the project down into assignable activities
  • Assign roles activity by activity
  • Check consistency row by row and column by column
  • Handle activities shared between departments

3Approving and maintaining the matrix

A document that remains useful after the meeting

  • Identify allocation anomalies
  • Negotiate contested roles
  • Obtain approval of the matrix from the managers concerned
  • Update the matrix at key milestones

Who is it for

Project managers, team leaders and business referents involved in cross-functional projects.

Prerequisites

No prior knowledge required

Dates & locations

12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.