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Description

The HR Function: Structuring Your Role, Advising and Convincing

Holding together day-to-day administration and advisory support to managers without sacrificing one for the other

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Taking up an HR role means discovering a profession built on urgency. A contract to be issued, a manager asking for a decision, an employee in difficulty, and a substantive project that slips week after week. Credibility is built in exactly those moments, and usually without any instruction manual.

Two days to set the markers of the role: scope and stakeholders, command of core processes, an advisory stance with managers and the organisation of your own workload. The difficult situations brought by participants are worked through as a group.

Learning objectives

  • Position the scope of the HR function and its internal and external stakeholders
  • Master the sequence of everyday HR processes from hiring to departure
  • Respond to a manager's request from an advisory stance
  • Secure the reliability of the HR data and documents produced
  • Organise your workload between urgent matters and substantive projects
  • Identify the questions that must be escalated to a specialist

What makes this programme different

The most frequent manager requests are worked through in role-played interviews
A map of your stakeholders and decision-making channels is produced
A workload organisation plan is built around a typical month

Programme

1The Scope of the Function

Knowing what you are accountable for

  • Areas covered by the function and the distribution of roles
  • Internal stakeholders and external partners
  • Interaction with employee representation and consultation arrangements
  • The limits of your mandate and the escalation routes available

2HR Processes Day to Day

Keeping the chain unbroken

  • Stages from recruitment through to onboarding
  • Monitoring contracts and changes in employee status
  • Managing absence and working time
  • Preparing departures and the associated formalities

3Advising Managers

Moving from execution to advice

  • Clarifying the real request behind the question asked
  • Formulating a reasoned answer and standing behind it
  • Handling disagreement with a manager
  • Announcing an unpopular decision

4Reliability and Organisation

Building credibility

  • Data quality and the checking of documents produced
  • Confidentiality and the handling of sensitive information
  • Prioritising between urgent matters and projects
  • Tracking your activity and measuring your contribution

Who is it for

Professionals taking up an HR role, HR assistants and HR officers, and managers or administrators taking on human resources responsibilities.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.