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Description

The Mentor’s Role: Onboarding, Structuring Learning and Assessing Progress

Two days to structure the support given to a trainee or a new joiner within your team

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Workplace mentoring often rests on goodwill alone. The mentor welcomes the new joiner between two urgent files, assigns whatever tasks happen to be available, and discovers several weeks later that the intended learning never took place. Follow-up meetings shrink into informal conversations, and the assessment arrives with nothing concrete to draw on.

These 14 hours give mentors the means to structure their support. Participants clarify their role and its boundaries, organise the onboarding, build a progression of tasks assigned over the months, and conduct follow-up meetings. They then prepare the assessment of learning and the exchanges with the training provider or academic institution.

Learning objectives

  • Define the mentor's role and how it connects with line management
  • Organise the onboarding and the first days of a new joiner
  • Build a progression of assigned tasks over time
  • Conduct a follow-up meeting grounded in observed facts
  • Assess the mentee's learning and give usable feedback

What makes this programme different

An onboarding path built around each participant's actual role
Follow-up meetings role-played and reviewed on the quality of the facts used
Work on mentoring situations that go wrong and the escalation options available

Programme

1The Mentor's Role and Scope

Who does what around the mentee

  • The mentor's remit and the limits of their involvement
  • Interface with the line manager and the wider team
  • Relations with the training provider or academic institution where applicable
  • Time to be planned for and organisation alongside one's own workload

2Onboarding and Integration

Getting the first days right

  • Preparing the arrival with the team
  • Information to pass on from day one
  • Presenting the department's activity and its working rules
  • First markers given on what will be learned

3Progression of Assigned Tasks

Learning by doing

  • Mapping the department's activities by level of difficulty
  • Sequencing assigned tasks over time
  • Instructions given before a new task
  • Level of autonomy granted and the associated checks

4Follow-Up, Meetings and Assessment

Grounding your feedback in facts

  • Regular observation and usable note-taking
  • Conducting a follow-up meeting and a possible framework
  • Wording feedback on an observed difficulty
  • Reviewing learning outcomes and information shared with the relevant parties

Who is it for

Employees appointed as mentors · apprenticeship supervisors · referents for new joiners · team leaders welcoming trainees and work-study participants.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.