Start a conversation ↗

Description

Commercial General Liability Insurance: Classifying Exposures, Applying Cover and Settling Claims

Distinguish the liabilities a company may incur and mobilise the right cover at the right moment

  • 2 days — 14 h
  • In-person or virtual
  • Intermediate
  • Up to 6 participants

A customer complains about a product delivered two years earlier, a subcontractor damages a third party's site, a professional service causes purely financial loss. Each situation points to a different section of cover, and the answer depends as much on how the liability is classified as on the date used to trigger the policy.

Two days devoted exclusively to corporate liability insurance: classifying the triggering event, locating the applicable cover, applying trigger rules and handling the claim through to settlement. Property damage covers are addressed in a separate module.

Learning objectives

  • Classify the liability incurred by a company in a given situation
  • Distinguish general operations liability from post-delivery and completed operations liability
  • Identify the covers applicable to financial and intangible loss
  • Apply the rules governing how cover is triggered
  • Handle a claim and organise recovery action

What makes this programme different

Each section of cover is illustrated by a real anonymised claim to be classified
The boundaries between covers are explored through deliberately ambiguous cases
The group builds a decision tree for classifying liability exposures

Programme

1Liabilities Incurred by the Company

Classify before you indemnify

  • Distinguish contractual liability from liability in tort
  • Position product liability within the overall exposure map
  • Identify liability arising from employees and subcontractors
  • Recognise liabilities that fall outside the insurable field

2Structure of a Commercial General Liability Policy

Knowing which cover responds

  • Define the scope of general operations liability cover
  • Define the scope of post-delivery and completed operations cover
  • Identify cover for consequential and non-consequential financial loss
  • Select the extensions that are relevant to each activity

3Cover Triggers and Limits

Placing the claim on the timeline

  • Apply occurrence-based and claims-made triggers
  • Handle prior acts cover and extended reporting periods
  • Check limits and deductibles per claim and per policy year
  • Analyse the exclusions most frequently relied upon

4Claims Handling and Recovery

Taking the file through to settlement

  • Collect the notification and the decisive supporting documents
  • Organise loss adjustment and the defence of the insured
  • Negotiate a settlement or follow the court proceedings
  • Pursue recovery against jointly liable parties

Who is it for

Underwriters · claims handlers · brokers · corporate account managers and legal officers responsible for risk.

Prerequisites

Working knowledge of the general principles of insurance contracts.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.