Start a conversation ↗

Description

Cross-Generational Collaboration: Decode, Adjust and Cooperate

Three hours to move past generational misunderstandings and get the team working as one

  • 0.43 days — 3 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

Most teams today bring together several generations. Expectations differ on how hierarchy is approached, which communication channels are preferred and how much space work occupies. When these differences are never made explicit, they are read as a lack of commitment on one side and as rigidity on the other. Cooperation then breaks down over avoidable misunderstandings.

This 3-hour module avoids fixed generational portraits. It starts from the concrete friction points brought by participants. Each person identifies their own implicit expectations and then compares them with those of others. The group goes on to build shared working rules that can be transferred to their own team.

Learning objectives

  • Identify the implicit expectations that fuel misunderstandings within a team
  • Describe a friction situation without resorting to a generational stereotype
  • Make your own communication preferences explicit to colleagues
  • Build working rules that are acceptable across several generations
  • Organise a two-way exchange of know-how between colleagues of different ages

What makes this programme different

Work based on real friction points brought by the participants
A set of working rules drafted collectively at the end of the session
A short format suited to an existing team

Programme

1Naming the Differences Without Caricature

Expectations rather than labels

  • Limitations of generational portraits
  • Identifying implicit expectations about work
  • Common differences in how hierarchy is approached
  • Factual description of a friction point experienced

2Adjusting Your Communication

Channels, pace and wording

  • Channel preferences according to people and topics
  • Expectations regarding response times
  • Making your own preferences explicit to the team
  • Negotiating a workable compromise

3Circulating Know-How

Sharing knowledge in both directions

  • Identifying the skills held by each generation
  • Setting up reciprocal exchange pairs
  • Conditions for knowledge sharing to last over time
  • Drafting shared working rules

Who is it for

Managers and team members working in groups that bring together colleagues of different ages and lengths of service.

Prerequisites

No prerequisites

Dates & locations

12 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.