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Description

Excel for Credit Management: Tracking Receivables, Chasing Payments and Anticipating Risk

Turning the aged receivables report into a collections and customer risk decision tool

  • 2 days — 14 h
  • In-person or virtual
  • Intermediate
  • Up to 6 participants

Credit managers usually extract an aged receivables report every week, yet analysis often stops at sorting by ageing bracket. Collection actions are decided as they come, with no risk ranking. Tracking of cash receipts and payment promises remains scattered across several personal files.

These two days focus on the Excel toolkit for the receivables function. Participants build a reworked aged receivables report, then a collections scoring model and a customer-level exposure tracker. They also put in place the payment period and collection indicators expected by the finance function.

Learning objectives

  • Rework an aged receivables report to make it usable for management purposes
  • Build a customer ranking based on risk level
  • Automate the preparation and tracking of collection actions
  • Calculate and monitor payment period and collection indicators
  • Report the evolution of customer exposure to the finance function

What makes this programme different

The aged receivables report provided is reworked and turned into a prioritised collections plan
A payment promise tracker is built and compared with actual cash receipts
The indicators produced are linked to decisions to block and release customer orders

Programme

1Working with the Aged Receivables Report

From an extracted file to a reliable view of exposure

  • Reworking due dates and unallocated credit notes
  • Distinguishing genuine overdue amounts from invoicing timing differences
  • Rebuilding total exposure by customer and by group
  • Consistency checks against the accounts receivable ledger

2Prioritising Risk

Chasing what matters first

  • Building a ranking that combines exposure
  • ageing and payment behaviour
  • Segmenting customers by financial stake and commercial sensitivity
  • Internally defined collection thresholds and how to formalise them
  • Documenting the rules to support discussions with the sales function

3Automating Collection Actions

Preparing communications and tracking responses

  • Generating letters and statements from a single database
  • Tracking payment promises and reported disputes
  • Action history by customer
  • Alerts on broken payment promises

4Indicators and Reporting

Reporting on the evolution of accounts receivable

  • Calculating average payment period and overdue exposure
  • Tracking the collection rate by invoicing cohort
  • Accounts receivable dashboard for management
  • Making the case for an order blocking decision

Who is it for

Credit managers · collections officers · sales administration managers and accounts receivable accountants.

Prerequisites

Working in a role connected to accounts receivable and being familiar with common Excel lookup and calculation functions.

Dates & locations

24 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.