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Description

Insurance Compliance: Mapping Risks, Running Controls and Reporting

Structure the compliance function of an insurance undertaking and demonstrate the effectiveness of the framework to the supervisory authority

  • 2 days — 14 h
  • In-person or virtual
  • Expert
  • Up to 6 participants

Within an insurance undertaking, compliance covers a wide field: advisory duty and suitability, product oversight and governance, anti-money laundering and counter-terrorist financing, personal data protection, complaint handling and distribution through intermediaries. The compliance officer must address all of these areas with limited resources, without becoming a second internal control function or a mere writer of procedures.

Two days to build a non-compliance risk map specific to insurance activities, design a control plan proportionate to the risks identified and organise reporting to executive management and governance bodies. Participants work on their own processes and leave with a structured control plan.

Learning objectives

  • Map the non-compliance risks specific to insurance activities
  • Build a control plan proportionate to the risks identified
  • Control adherence to advisory and suitability duties as well as product governance
  • Organise the oversight of distribution networks and intermediaries
  • Report on the framework to executive management and governance bodies

What makes this programme different

The risk map is built on the real processes brought by participants
Advisory duty controls are tested on anonymised underwriting files
An annual control plan is formalised by the end of the session

Programme

1Scope and Positioning of the Compliance Function

A broad perimeter with finite resources

  • Define the field covered by the compliance function
  • Clarify the interaction between compliance, internal control, audit and risk management
  • Position the function with senior management and the board
  • Define escalation and whistleblowing channels

2Mapping Non-Compliance Risks

Prioritise before you control

  • Identify exposed processes from underwriting through to claims settlement
  • Assess the likelihood and severity of the risks identified
  • Identify the existing control and mitigation arrangements
  • Rank the residual risks

3Controls over Insurance Activities

Verify what actually happens

  • Control the traceability of advisory and suitability obligations
  • Review product governance and product oversight arrangements
  • Test anti-money laundering and counter-terrorist financing controls
  • Examine complaint handling and response times

4Distribution, Reporting and Governance

Report and drive corrective action

  • Organise the oversight of brokers and appointed agents
  • Track remediation plans through to closure
  • Build clear reporting for executive management
  • Prepare for an exchange with the supervisory authority

Who is it for

Compliance officers · internal controllers · in-house counsel and senior executives of insurance and takaful companies · reinsurers · third-party administrators and brokers operating in the UAE and the wider Gulf region.

Prerequisites

Hold a compliance, control or legal role within an insurance undertaking or an insurance intermediary.

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.